Alistair Croll

Alistair Croll has been an entrepreneur, author, and public speaker for nearly 20 years. He's worked on a variety of topics, from web performance, to big data, to cloud computing, to startups in that time. He's the founder of Coradiant, a web performance startup that raised $20M--then the largest series A in Canadian history--and went through several iterations before finding its product/market fit and being acquired by BMC in early 2011. He's also an investor and partner in a number of startup accelerators, including Year One Labs, Rednod, and Founderfuel. He runs a number of tech conferences focused on cloud computing, big data, and Startups, as well as a variety of local events such as Bitnorth, Startupfest, and Ignite. A sought-after speaker and author, Alistair has written several books on web performance and analytics, and spoken widely on such subjects. His "Lean Analytics for Startups" presentation at Le Web covers many of the concepts we'll deal with in the book, and has spoken to investors on several occasions about the impact of data-driven, lean startup approaches have on traditional investing. Alistair is a frequent contributor to technology blogs including O'Reilly Radar, GigaOm, Informationweek, Human 2.0, Bitcurrent, and Solve For Interesting. Alistair co-authored Managing Bandwidth: Deploying QOS in Enterprise Applications (1999) from Prentice-Hall.
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Alistair Croll
Do you really understand your online presence? Are you confident that visitors can use your website? Do you know their motivations? How do online communities perceive your company? To innovate and adapt your business quickly, you must know the answers to these questions.

Complete Web Monitoring demonstrates how to measure every aspect of your web presence -- including analytics, backend performance, usability, communities, customer feedback, and competitive analysis -- whether you're running an e-commerce site, a community, a media property, or a Software-as-a-Service company. This book's concrete examples, clear explanations, and practical recommendations make it essential for anyone who runs a website.

With this book you will:

Discover how visitors use and interact with your site through web analytics, segmentation, conversions, and user interaction analysisFind out your market's motivations with voice-of-the-customer researchMeasure the health and availability of your website with synthetic testing and real-user monitoringTrack communities related to your online presence, including social networks, forums, blogs, microblogs, wikis, and social news aggregatorsUnderstand how to assemble this data into clear reports tailored to your organization and audience

You can't fix what you don't measure. Complete Web Monitoring shows you how to transform missed opportunities, frustrated users, and spiraling costs into online success.

"This is a very comprehensive view of just about everything one needs to know about how websites work and what one needs to know about them. I'd like to make this book required reading for every employee at Gomez."-- Imad Mouline, CTO of Gomez

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