Assist - Workspace ONE
Omnissa
Everyone
EveryoneThis app offers managed configuration
This app is only available in certain countries
- Afghanistan
- Åland Islands
- Albania
- Algeria
- American Samoa
- Andorra
- Angola
- Anguilla
- Antarctica
- Antigua & Barbuda
- Argentina
- Armenia
- Aruba
- Australia
- Austria
- Azerbaijan
- Bahamas
- Bahrain
- Bangladesh
- Barbados
- Belgium
- Belize
- Benin
- Bermuda
- Bhutan
- Bolivia
- Bosnia & Herzegovina
- Botswana
- Bouvet Island
- Brazil
- British Indian Ocean Territory
- British Virgin Islands
- Brunei
- Bulgaria
- Burkina Faso
- Burundi
- Cambodia
- Cameroon
- Canada
- Cape Verde
- Caribbean Netherlands
- Cayman Islands
- Central African Republic
- Chad
- Chile
- China
- Christmas Island
- Cocos (Keeling) Islands
- Colombia
- Comoros
- Congo - Brazzaville
- Congo - Kinshasa
- Cook Islands
- Costa Rica
- Côte d’Ivoire
- Croatia
- Curaçao
- Cyprus
- Czechia
- Denmark
- Djibouti
- Dominica
- Dominican Republic
- Ecuador
- Egypt
- El Salvador
- Equatorial Guinea
- Eritrea
- Estonia
- Eswatini
- Ethiopia
- Falkland Islands (Islas Malvinas)
- Faroe Islands
- Fiji
- Finland
- France
- French Guiana
- French Polynesia
- French Southern Territories
- Gabon
- Gambia
- Georgia
- Germany
- Ghana
- Gibraltar
- Greece
- Greenland
- Grenada
- Guadeloupe
- Guam
- Guatemala
- Guernsey
- Guinea
- Guinea-Bissau
- Guyana
- Haiti
- Heard & McDonald Islands
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Indonesia
- Iraq
- Ireland
- Isle of Man
- Israel
- Italy
- Jamaica
- Japan
- Jersey
- Jordan
- Kazakhstan
- Kenya
- Kiribati
- Kosovo
- Kuwait
- Kyrgyzstan
- Laos
- Latvia
- Lebanon
- Lesotho
- Liberia
- Libya
- Liechtenstein
- Lithuania
- Luxembourg
- Macao
- Madagascar
- Malawi
- Malaysia
- Maldives
- Mali
- Malta
- Marshall Islands
- Martinique
- Mauritania
- Mauritius
- Mayotte
- Mexico
- Micronesia
- Moldova
- Monaco
- Mongolia
- Montenegro
- Montserrat
- Morocco
- Mozambique
- Namibia
- Nauru
- Nepal
- Netherlands
- New Caledonia
- New Zealand
- Nicaragua
- Niger
- Nigeria
- Niue
- Norfolk Island
- Northern Mariana Islands
- North Macedonia
- Norway
- Oman
- Pakistan
- Palau
- Palestine
- Panama
- Papua New Guinea
- Paraguay
- Peru
- Philippines
- Pitcairn Islands
- Poland
- Portugal
- Puerto Rico
- Qatar
- Réunion
- Romania
- Rwanda
- Samoa
- San Marino
- São Tomé & Príncipe
- Saudi Arabia
- Senegal
- Serbia
- Seychelles
- Sierra Leone
- Singapore
- Slovakia
- Slovenia
- Solomon Islands
- Somalia
- South Africa
- South Georgia & South Sandwich Islands
- South Korea
- Spain
- Sri Lanka
- St. Barthélemy
- St. Helena
- St. Kitts & Nevis
- St. Lucia
- St. Martin
- St. Pierre & Miquelon
- St. Vincent & Grenadines
- Sudan
- Suriname
- Svalbard & Jan Mayen
- Sweden
- Switzerland
- Taiwan
- Tajikistan
- Tanzania
- Thailand
- Timor-Leste
- Togo
- Tokelau
- Tonga
- Trinidad & Tobago
- Tunisia
- Türkiye
- Turkmenistan
- Turks & Caicos Islands
- Tuvalu
- U.S. Outlying Islands
- U.S. Virgin Islands
- Uganda
- Ukraine
- United Arab Emirates
- United Kingdom
- United States
- Uruguay
- Uzbekistan
- Vanuatu
- Vatican City
- Venezuela
- Vietnam
- Wallis & Futuna
- Western Sahara
- Yemen
- Zambia
- Zimbabwe
When IT issues arise, Workspace ONE Assist enables help desk staff to securely connect to your device and remotely assist you with device tasks and issues, so you can stay focused on what matters most. With Workspace ONE Assist, you have full control over your privacy. Each remote support session requires your acceptance before your screen is shared and can be paused or ended at any time.
To use Workspace ONE Assist, your device must be enrolled in Workspace ONE Unified Endpoint Management (UEM). Specific devices may also require a manufacturer-specific Workspace ONE Assist service app or use the accessibility service to enable remote control. In order to use the accessibility service on your device, Workspace ONE Assist will request additional permissions each time the service is enabled. Contact your IT administrator for more information.
To use Workspace ONE Assist, your device must be enrolled in Workspace ONE Unified Endpoint Management (UEM). Specific devices may also require a manufacturer-specific Workspace ONE Assist service app or use the accessibility service to enable remote control. In order to use the accessibility service on your device, Workspace ONE Assist will request additional permissions each time the service is enabled. Contact your IT administrator for more information.
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What's New
AET-22948 Addressed backward compatibility for 2408 UEM Console.
In this release, we are excited to announce that the Assist agent is now Direct Boot aware, enabling admins and support personnel to initiate remote Assist sessions on devices immediately after a reboot, even while the device remains locked. Previously, devices in this state could not be accessed remotely until the screen was unlocked.
In this release, we are excited to announce that the Assist agent is now Direct Boot aware, enabling admins and support personnel to initiate remote Assist sessions on devices immediately after a reboot, even while the device remains locked. Previously, devices in this state could not be accessed remotely until the screen was unlocked.
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Additional Information
Updated
February 20, 2026
Size
Varies with device
Installs
10,000+
Current Version
25.11.02.1403
Requires Android
8.0
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Report
Offered By
Omnissa