Naviam Vendor

Naviam Vendor enables your organization to meet all the challenges of effective field service vendor management, including, efficient work request assignment and scheduling, real-time awareness of whenever vendors are on on-site, work status updates, full integration of all completed task details and attachments into your IBM Maximo®, along with tools to continuously monitor and manage critical vendor performance.

EZMaxVendor empowers your organization to manage service vendors as an extension of your own workforce, all without ever allowing vendors to access your Maximo environment or network.

EZMaxVendor lets your organization:
• Gain clarity and agreement on work scope, dates, times, and assigned technicians.
• Track technicians’ arrival and check in.
• Leverage Maximo Inspection Forms, Job Plans, and Multi-Stop Work Orders.
• Maintain visibility and communications with in-app mapping and messaging.
• Measure, share, and compare vendor KPI’s.
• Enable vendors to manage their technicians’ assignments, access, and use credentials.
• View and share vendor assignment calendars with others in your organization.
• Save all work details, including messages, documents, photos, videos, or reports automatically in Maximo.