Pulse for Booking.com Partners

Booking.com Hotels & Vacation Rentals

About this app

Introducing Pulse, the free app for Booking.com partners

Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.

Stay in touch with guests

In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.

Manage your property on the go

Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.

Get the updates you need, when you need them

Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.

Ratings and reviews

It was working well for the last 3 years but with the latest update it is terrible. Even though I have all the push notifications enabled, I am not seeing them and it is a disaster. I'm slow to respond. I've suffered at least two cancellations this week because of it. Big problem. I can't be checking my app constantly. I hope they fix this soon!

Terrible update that fixes non of the existing issues. It's impossible to manage the property on the go. The 2 step verification is triggered every single time you click on a button to a new page. You are required to reauthentificate several times per session and worse, you never receive the code, rendering it literally impossible to do anything on the app. Absolutely useless and time consuming. You can of course call their incompetent support but when you are roaming, it can be very expensive.

It's was good a few months ago now it's not. I have to log in every time and now I can't log in with my phone because they want to send the special verification code and when I select text message I don't get that anymore. They actually call with an automated service which gives me the code. I can't put the code in cause the call interrupted my screen with pulse when I try to select it the verification code space is gone!

What's new

Thanks for using Pulse! With this release, we fixed some of those annoying bugs that might've interfered with managing your property on-the-go. Now you can change your property's main photo and easily rearrange all the others on Pulse. You can also add the top facilities that guests are looking for.