myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

Very slow, doesn't always load. It tried to make me set up 2 factor authentication, but I didn't get the email, and it wouldn't let me request a new one (even though there was an option saying I could in 60 sec). I closed the app then came back in. I didn't mention it again. This app needs work, especially since this is the main way they deliver insurance cards.

I've had this app for almost a year and every time I go to log in it gives me issues. It's slow, it lags and won't load!!! I've had to reset my password SOO many times because it's always wrong??? Now I can't even get into it because there always an "issue" the 'sorry something isn't right' window keeps popping up! WORST APP I have ever had to deal with 10/10 would not recommend wasting space for this app.

I understand you only made $20B in profits last year and can't afford to hire an app designer but this is terrible. The app is very slow, information and phone numbers for many providers are out of date, setting up biometric is annoying and if you ever log in without the fingerprint, it removes biometric and you have to enable it again. When it works it's okay.

What's new

Minor enhancements and bug fixes