Hik-Connect - for End User

4.8
776K reviews
10M+
Downloads
Content rating
Everyone
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About this app

The Hik-Connect app is designed to work with devices such as DVRs, NVRs, Cameras, Video intercom and Security control panels. With this app, you can watch real-time surveillance video or play it back from your home, office, workshop or elsewhere at any time. When alarm of your device is triggered, you can get an instant notification from Hik-Connect app.

Key Features:
1. Real-time monitoring with PTZ control
2. Video playback
3. Two-way audio intercom
4. Instant alarm notifications with pictures and videos
5. Answer calls from doorbells/video intercom devices
6. Arm security control panel remotely
7. Share devices to others with limited permissions
8. Convenient and secure fingerprint login
Updated on
May 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
758K reviews
Nigel Scott
May 23, 2024
Just playing some of my cameras back and the quality is very poor. They where perfect before I could playback and take screenshot of numbers plates and be very clean. This ain't possible now just a fuzzy grain. The HD, Custom or cancel button bring up and error not support by the device. Is there a way to roll back as this is no use to me.
18 people found this review helpful
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Hik-Connect
May 31, 2024
We are sorry for the issue you are facing. Could you kindly provide us with more details and account or serial number or record screen of the issue? Please share them with our support team at feedback@mail.hik-connect.com so that we can assist you more effectively.
K. Pai
May 22, 2024
I hate this app. When you click on playback it jumps to 24hrs ago . It should jump to 5 min ago. There should be a quick rewind button to rewind by 10sec and a forward button on live screen. Double tap gesture to do it. The playback and timeline feature sucks. Also my time displayed in video is not in sync with real time. How to change that in app? Seems the only way to do is using a tv and mouse connected to the recorder. It sucks.
25 people found this review helpful
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Hik-Connect
May 31, 2024
We are sorry for the issue you are facing. Could you kindly provide us with more details and account or serial number or record screen of the issue? Please share them with our support team at feedback@mail.hik-connect.com so that we can assist you more effectively.
K K
May 31, 2024
You've literally taken away the ability to change the sound on ax pro sounders. The settings no longer appear. This app used to be fantastic. Now I can't change the battery in a pir. Cause I can't turn the sounders sound off. Disappointed. Downgraded to the v6.3.0.0424 and everything works again. 💪 the new version doesn't allow the ability to change any of your ax pro hikvision connected pir detectors or indoor outdoor sounders etc. It breaks it.
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What's new

1. Optimize fast forward and rewind video playback
2. Support setting clarity for visual intercom device
3. Support NVR related camera motion detection configuration
4. Support storage mode configuration for IP camera recording.