Jenea Hicks
Giving 2 stars because it used to work well. Love the app to do call ahead and able to just check in without getting out of the car. But the past 2 times using it, I can't get past the screen of showing wait time. It would not let me complete my call ahead. So I ended up having to call the restaurant and wait on hold for a long period of time. Love restaurants that allow call ahead options on the app. Saves so much time and I love to see how long current wait times are. Please fix this glitch.
16 people found this review helpful
Alisha Calhoun
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Use it often, very convenient! Nice website design! Good food for a reasonable price. Steak is their specialty and it's always good, as are the baked potatoes. The to-go side salad is not as good as dinning in at the restaurant, so, I usually get an extra potato instead of salad on the app. Easy to customize your order and add instructions. Please don't forget to tip! The app provides options of tip percentages or a custom amount so its super easy quick but not required.
35 people found this review helpful
Darden Restaurants, Inc.
July 16, 2021
Thanks for the great feedback, Alisha.
Ruth Carr
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Display of the menu is great! Organization and pricing are easy to follow. My first two selections of steak (Flo's Filet, then Ribeye) were unavailable, with message to try again later. After selecting alternatives, and entering my credit card data, the site would not complete the transaction. The message said that the checkout and payment did not match my login. The name and all info were the same but the website did not make the match. I had to old school telephone to make the order.
14 people found this review helpful
Darden Restaurants, Inc.
July 9, 2021
Our app was meant to work seamlessly for our guests and we’re disappointed to hear this wasn’t the case for you. We’d like to help. Please send an email to guestrelations@gr.longhornsteakhouse.com with more details, including screenshots if you have them handy.