EastWest Mobile

EastWest Bank

About this app

EastWest Mobile is a banking app designed for customers enrolled in EastWest Online Banking, so they can conveniently access their accounts - whether Savings, Checking, or Credit Cards - on mobile devices.

> Check your balance
Conveniently check your account balances and latest transactions.

> Pay your bills
Make and authorize payments to over 100 partner billers.

> Transfer funds
Move money between your accounts or to other local/international bank accounts while enjoying the security of multi-factor authentication similar to EastWest Online Banking.

Existing EastWest Online Banking Personal users simply need to log in with their Online Banking credentials to start using the app. For new users, self-service registration is easy and convenient through the "sign me up" function on the app's log in screen.

Ratings and reviews

This is the worst online banking app that I have ever used in my life. My account got locked instantly after I entered the security question correctly for fund transfer. The app is slow and has white screen at each step on anything that I do. Transferring funds is a pain. I have tried for a week already and it has been failing all the time! I am seriously thinking of closing this account to save me from all the hassle.

I inputted the wrong otp repeatedly and got my online account blocked. The app said to use the self-service facility and reset my password, the said facility is always shows 'unavailable' and to try again later after the 2. Validate username. It's been more than 2 weeks, and it's still the same prompt. I can't connect to the hotline and no email support.

Cannot link my credit card. If I go to the self service facility and click "link a credit card", it will only give the option to link a debit card which will require you to enter a pin. Now, if I select "link a current or savings account", it gives me the option to validate credit card but once you add your card no. and expiry, it does nothing after you click the "confirm" button. The option to link credit card is also not available in the new app. Super frustrating.

What's new

- Improve device support.