Steve Marpman
- Flag inappropriate
- Show review history
This app is STILL clumsy, incomplete, and only minimally useful. You can book a bay (for a $30 fee that isn't applied to your gameplay) and directly pay for bay. That's it. You can't use the app to forward your reservation to other people in your group. You can't add gift card balances purchased outside the app to your account. Logging in at the bay with the app doesn't work consistently. You can't use your account balance to pay for food & drink. Total B.S. after all this time.
27 people found this review helpful
A Google user
Initially, the app logged game history in real-time. Since the first games, however, none of my games have been logged and my name never appears on the leaderboard. Contact has been made regarding this issue several times, but no remedy has been offered. Likewise, when reserving our bay and inputting requests, nothing transfers to the actual location when I arrive. It is as though, my app is not transmitting any data. At this time, I would not recommend.
50 people found this review helpful
Misty Klemme
- Flag inappropriate
- Show review history
App does really well with tracking games played however, the new scratcher doesn't work. It brings up a card and then nothing! I tried "scratching" but it didn't do anything so I hit the back button and it said come back in 24 hours. Should this be doing something? There's no instructions but seems pretty self explanatory. EDITED: Scratcher doesn't show anything when opened, not even a "sorry, please try again" or "better luck next time". Other than the confusion with that it's a great app!
54 people found this review helpful
Hi Misty. We're sorry to hear you were having trouble with the new scratcher feature. You should be able to hit the "Reveal" button on the bottom to see if you won something. It's available once every 24 hours, so it sounds like you played already. The scratcher screen will show you any prizes you might have won previously -- check the latest tab.