Stephen Carboni
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I only use this for taking readings, but I really find two things strange: 1. If you switch the phones torch on while taking your reading, the confirmation screen disables it. Why? I may still be wanting to look at the physical meter 2. The same confirmation screen has numbers in the doodles in its background. I do not want to see random numbers anywhere if I'm busy making sure a reading is correct. I understand they are supposed to represent filled in readings, but they are distracting :)
11 people found this review helpful
Octopus Energy
December 12, 2023
Thanks Stephen, that’s really good feedback 👍🐙
Zanzibar Bartokomous
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This version of the app is really nice. I think everything is an improvement over the previous. Better ui graphics, slimmed down sections, usage graphs navigate better, and the bills/activity is now useful. Add real time market rates for solar buyback and you've got a winner. Update: just keeps getting better. Feedback was taken seriously and Im so glad to see how well they were able to implement those nice-to-haves. Every interaction Ive had with them has been forthright & friendly.
17 people found this review helpful
Matthew Mitchell
it works fairly well, except for two things: 1) I was switched over from Shell when Octopus bought them out. None of my historical readings before March 2024 are visible in this app, so I have no way to compare with previous years. 2) The purple and black colour scheme was designed by someone with young eyes and perfect colour vision. Some of us who need glasses for reading struggle with the ubiquitous "Dark Mode". Please, please, please give us an option for a light background with dark text.
1 person found this review helpful
Octopus Energy
May 12, 2024
Hi Matthew, thank you so much for sharing this. We designed it this way to ensure strong contrast but completely understand it’s not the best for everyone and are looking into other options. Could you get in touch using this link to find out more about your readings? https://octo.ps/nudge