MyChart

Epic Systems Corporation

About this app

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:

• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Google Fit to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [e-mail].

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

I use it to keep track of appointments,medication list and dosage instructions, summary notes, lab results, messages, and my eye glasses prescription I emailed to my optometrist office that made my trendy glasses. I rely on it every week. It is easy to log in by using a shape code. the numbers are easy. I can call the help desk if I forget and need to reset.

Up until the last update, the app has worked well. However, since said update, the app has been continuously crashing, which makes it impossible for me to send a message to my provider's billing team. (And the reason I need to contact them is that all but one of my billing encounters have suddenly disappeared without a trace, which makes it impossible for me to pay them off - I've confirmed with the billing team over the phone that I do have existing balances.)

What’s new

MyChart now supports a more personalized homepage experience. Gestational age is now shown in the visit details screen for those who have a pregnancy care journey. These features might become available to you after your healthcare organization starts using the latest version of Epic.