MyChart

Epic Systems Corporation

About this app

MyChart puts your health information in the palm of your hand and helps you conveniently manage care for yourself and your family members. With MyChart you can:

• Communicate with your care team.
• Review test results, medications, immunization history, and other health information.
• Connect your account to Google Fit to pull health-related data from your personal devices right into MyChart.
• View your After Visit Summary® for past visits and hospital stays, along with any clinical notes your provider has recorded and shared with you.
• Schedule and manage appointments, including in-person visits and video visits.
• Get price estimates for the cost of care.
• View and pay your medical bills.
• Securely share your medical record from anywhere with anyone who has Internet access.
• Connect your accounts from other healthcare organizations so you can see all your health information in one place, even if you've been seen at multiple healthcare organizations.
• Receive push notifications when new information is available in MyChart. You can check whether push notifications are enabled under the Account Settings within the app.

Note that what you can see and do within the MyChart app depends on which features your healthcare organization has enabled and whether they’re using the latest version of Epic software. If you have questions about what’s available, contact your healthcare organization.

To access MyChart, you must create an account with your healthcare organization. To sign up for an account, download the app and search for your healthcare organization or go to your healthcare organization’s MyChart website. After you’ve signed up, turn on fingerprint authentication or set up a four-digit passcode to quickly log in without needing to use your MyChart username and password each time.

For more information about MyChart’s features or to find a healthcare organization that offers MyChart, visit www.mychart.com.

Have feedback about the app? Email us at [e-mail].

Ratings and reviews

MyChart is an ok repository for medical records, but it's not great for setting appointments or for communication with doctors. There are different confusing ways to contact the practice and half the time they don't seem to get my messages. For appointments I've found in most cases it's a lot easier to just call by phone. There is a lot of functionality here, but in terms of usability, the site and the app are not intuitive. They need to hire some better user experience design professionals.

it's sort of ok. it's impossible to move to certain parts of the app and get back to where you were. The only way is to log off and log back in. This makes it a useless app for viewing the information you're supposed to be available for you. Looking at your test results is a very multi step process. The results are truncated instead of showing all the results for a given days blood draw. I used to be able to look at results on a single page and scroll up and down the results.

Overall, ,I give it high marks if your health team responds quickly to our requests. My team does. However, some of the system generated responses are not clear. For example, check the response generated when requesting a prescription refill. It is confusing. It should clearly indicate if the prescription refill was approved or refused. Currently, it brings both terms into the system response - not good!!

What’s new

MyChart now supports a more personalized homepage experience. Gestational age is now shown in the visit details screen for those who have a pregnancy care journey. These features might become available to you after your healthcare organization starts using the latest version of Epic.