Darren Grant
Couldn't start the car without restarting the phone (a Google Pixel 8) almost every time, or toggling Bluetooth / killing the app multiple times. The experience was absolutely terrible due to this. Imagine the stress of not being able to start the car when in a rush.
Dear Darren, we are sorry for the inconvenience you experienced during your rental. We regret that our app's performance fell short of your expectations. Please rest assured that we take your concerns seriously and will investigate the issues to ensure such problems are promptly addressed. Best regards, Jennifer from Liigu.
Ivan Cherepanin
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We were using Liigu in Orly airport in Paris, the service is great, no lines, no waitig. the car we got was like new, with a few km.
Hey Ivan,
It’s wonderful to hear that our streamlined service has made your car rental experience hassle-free and efficient. We’re glad the quality of the vehicle contributed to a pleasant journey.
We appreciate your feedback and are always here to ensure your future rentals are just as smooth.
Warm regards,
Jeanne from Liigu
P M Edwards
Interesting concept, needs some refining. Incomparable convenience to walk up and open the car with an app... however, having the phone app as the single point of failure is going to create problems for you eventually, for obvious and not obvious reasons. Not obvious: We got stuck 3 levels down in a parking garage and the app wouldn't work. We had two tired toddlers and I had to keep walking up and down the levels to call Liigu, then see if their solution worked. Rec: have a physical key inside
2 people found this review helpful
Dear customer, We appreciate your insights as they help us refine our services. While we aim for a fully digital and seamless experience, we are looking into ways to address scenarios where the app might not work as expected, ensuring a smoother process. We apologize for any inconvenience and hope to get another chance. Thank you for your insights.