HSBC Malaysia

HSBC

About this app

The HSBC Malaysia mobile banking app has been built with reliability at its heart.

Designed specifically for our Malaysia customers, you can enjoy a secure and convenient mobile banking experience with:
• Cash Instalment Plan - Convert your available credit card limit into cash and pay at affordable monthly instalments
• Balance Conversion Plan – split your credit card spending into instalment payment plans
• Online banking registration on mobile – use your mobile device to easily set up and register your online banking account.
• Personal wealth planner - gain instant access to a holistic overview of your investments and detailed breakdowns of your portfolio holdings, along with the wealth insights to help you make better investment decisions.
• EZInvest - an easy way to start investing with flexible investment options and lower fees.
• Block/Unblock – temporarily block or unblock your credit card through our app if you have lost or misplaced it.
• Secure and easy mobile banking and log on – log-on securely and verify transactions with built-in Mobile Security Key and biometric authentication
• Mobile Chat – chat with us directly using your mobile device whenever you need help
• Money Transfer – make local and foreign currency transfers for instant payment future dated or recurring transfers (new description)
• JomPAY – make bill payments with JomPAY
• DuitNow – pay friends, family and merchants with DuitNow QR code or mobile number accessible from your mobile device and address book
• Verify your accounts real time – view your accounts including real time updates of your credit card transactions
• Go digital with estatements – switch from paper statements to digital statements allowing you to download up to the latest 12 months of electronic statements
• Digital Investment Account Opening - Open unit trust and bonds / Sukuk investment account digitally through our app in just a few steps
• Push Notification - Stay alert on your credit card activities. More notifications will be introduced over time to help you keep track of your accounts.
• Travel Care - purchase a personalized, comprehensive travel insurance 24/7 in a very intuitive interface at your fingertips using your HSBCdebit orcredit card.
• FXOM – Exchange foreign currency, set up FX rate alert and receive notification immediately when target rate is met, and access FX trends and insights
• Insurance dashboard - HSBC-AZ policyholders can now view their insurance policy details, premium payment information and benefits summary anytime, anywhere at their mobile device. (new description)
• Optimised for accessibility

Download HSBC Malaysia mobile banking app now to enjoy digital banking 24/7!
Important information:
This App is designed for use in Malaysia. The products and services represented within this App are intended for HSBC Bank Malaysia Berhad (“HSBC Malaysia”) and HSBC Amanah Malaysia Berhad (“HSBC Amanah”) customers.

This App is provided by HSBC Malaysia and HSBC Amanah for the use of existing customers of HSBC Malaysia and HSBC Amanah. Please do not download this App if you are not an existing customer of HSBC Malaysia and HSBC Amanah.

HSBC Malaysia and HSBC Amanah are authorised and regulated in Malaysia by Bank Negara Malaysia.

If you are outside of Malaysia, we may not be authorised to offer or provide you with the products and services available through this App in the country you are located or resident in. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.

This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Ratings and reviews

Recent update forces me to turn off accessibility access to totally legit apps, otherwise it will not launch. While I understand the purpose of the restriction, but would be nice if it is presented as a warning pop up instead of a total block. If it worked in the past, why change the behavior all of a sudden, what if I needed to do a payment in an emergency situation?

Terrible, the app keeps telling me I entered the wrong pun when I know that's the right one. On the 2nd try, I called customer service to avoid it from getting suspended and the stupid rep made me enter it for the 3rd time which caused my account to get blocked. Nobody can do anything and they dont know how to handle the call. I was just told to call back in the morning.

Useless piece of trash. I will close my credit card if this is the app to be used for logging in. Their phone services are horrible as well. Cant even get to what i am looking for after calling 4 times, and there is no option to talk to an actual human. Waste of time

What's new

• View your insurance coverage easily and stay protected with the new insurance dashboard
• Purchase Travel Care insurance via the app using an HSBC Malaysia debit or credit card
• Bug fixes and minor enhancements to existing features