Rescue + Mobile for Android

GoTo Group, Inc.

About this app

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile applet for Android allows support technicians to troubleshoot a problem you are having on your Android device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

Technicians have the ability to chat, transfer files, view system diagnostic information, pull and push APN configurations (Android 2.3), push and pull WiFi configuration, and more. Remote control is available on the latest devices from Samsung, HTC, Motorola, Huawei, Sony, Vertu, Kazam and more.

How to use:
1) Install the application
2) Launch the application from your Applications folder
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

This app uses the Device Administrator permission.

Rescue+ Mobile uses accessibility service in order to provide full remote control of this device during a Rescue session. Rescue+ Mobile does not track or control any action or behaviour through this service outside of a Rescue session.

Ratings and reviews

Very convenient and easy in use. You are able to make a huge progress with it. It takes only 3 weeks to reach the end of the course.

This is apparently a subcontractors service from Verizon, etc. Not sure how much extra i will be charged for the hour I spent on the phone trying to install the faulty security sensor I was sent.

this app doesn't work Tried to deactivate this app but having a hard time doing so.No worries tho upgrading to a new device today. and I will never download this app again. on a scale of 1 through 10 I give this one a big fat 0

What's new

Minor bugfixes and improvements