4.5
438 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Life can be complicated. Getting help shouldn't be.

• Call or message with a U.S.-based support expert!
• Browse tips customized for your device!

Help and support for your technology is just a tap away!


Enjoy the premium services that come with Cricket Protect Plus! Enjoy unlimited access to our team of trained support experts!

With Cricket Protect Plus, the answers to your technological headaches are right in your pocket. Let us help you set up your phone. We can get you connected with your Wi-Fi, Bluetooth, apps, speakers, smart devices, car, and more!

Free up your phone's memory with easy access to myPhotoVault! Let us seamlessly back up your phone's photos and videos.

To give you the best help possible, a Cricket support expert may ask to view your screen. Depending on your device, we may need to request administrator access to provide remote support. This access will only happen with your permission and will be disabled when the remote session ends.

For continuous improvement of the myExpert app, real-time user analytics and crash reports may be collected.

Reach out to your support expert today. We are here to help!
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
434 reviews
Duke
April 10, 2024
Live Chat/tech support only services AT&T customers but it's a cricket app and service I supposedly for having Cricket Protect Plus. 🤔What the actual fk?? 🤯🤯🙄😒
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Kelly Michelle Eaves
December 2, 2022
I have trouble with wifi connection and calling. Voicemail don't work. Putting apps on my phone I don't use or the 4lines I have.. trying to get ahold of tech support and customer service support. I payed my phone bill. 9,16. I payed it today because there for I know I have it paid. Put saying I use gb 120 in 2days. My lines used 38gb it jump to 33.gb less then store back home was not even using my phone I was driven. MAKE THESE MAKE SENSE
34 people found this review helpful
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Rebecca Barker
December 3, 2021
They walked me step by step through the process of fixing my phone and getting messages to come through again. It was simple they were super polite and it took less than 10 minutes total. Great app wonderful people. I hoghly recommend.
46 people found this review helpful
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What's new

bug fixes and performance improvements.