Frank Kinsey
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As bad as it gets. So bad that the in app feedback/support contact has been turned off. Sad thing is it used to work well! Last couple times its taken payment and not had an e ticket in the wallet, had to call them and sort both times, now I've reinstalled and it won't load at all! Awful, avoid Edit: went back, even worse, technical issue prevents booking
95 people found this review helpful
A Google user
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It's so difficult to buy a ticket on app. Secondly you can't ever add your nectar card points automatically if you lucky enough to purchase your fare on the app. The desktop version is okay. At least they allow you to buy a ticket. I couldn't find nonstar options to rate otherwise I would rate non star. Frankly it waste your room in your smart phone.
62 people found this review helpful
A Google user
Some improvement in latest update, but the app no longer remembers your card details so have to be re-entered. This despite there being a tick box for 'remember card details' (minus security code) on previous page. Very annoying. Don't give customers option of saving the details and then ignore their choice.
17 people found this review helpful