NCB Mobile

National Commercial Bank Jamaica Limited

About this app

Bypass the lines and hours of waiting. Complete your routine banking transactions from anywhere in the world, any time you please with the bank that’s in your hands!

The NCB Mobile App makes it easy to:


- Check account balances
• View your Saving, Chequing, Loan, Deposit or Investment account (accounts must already be enabled on the web)
• View the last 50 Transactions

- Transfer funds
• Between own accounts
• To third-party NCB accounts

- Pay bills including credit cards

- Add beneficiaries and payee

- Manage Credit Cards
• View available and current balances
• View minimum balance and payment due date (to avoid those late charges)
• View Statement date and balances
• Credit Card Limit
- View conversion between Jamaican and Foreign exchange currencies
- Send feedback and report issues in real time



It’s sleek, intuitive and easy to use but don’t just take our word for it, try it out for yourself!


Disclosure:

1. The NCB Mobile App is currently only available to customers who:

• Have an active NCB Online profile
• Are RSA token enabled

2. Users will be asked to allow location and other permissions for security purposes.

Ratings and reviews

I've been banking with Ncb for more than a year. The app is good (IF) you are checking your balance, or transferring to other Ncb accounts. Bad: The live chat option is horrible. Don't use it if you have an issue, the system never connects you to a agent. So just call or if you don't mind waiting for a hr to be seen just go inside a branch. Also, becareful using the top up, I've experienced sending credit and the credit never went through but still charged my account. Hope this was helpful

I wish I was able to give something less than a 1star! This is the worse app ever! If I attempt logging in my account 10 times, 9/10 it's telling me they've "encountered a problem" and I should "wait while they try to fix it." Seriously, people need access to their account details on the go and is sometimes in a spot where they need to transfer cash, check for payments, or pay bills immediately! This is just a total waste of people's time. This is really way too unreliable! Smh.

Trying to sign onto this app has become rather irksome. I have been trying for a month now and it keeps saying "we've encountered an error. Sorry for the inconvenience while we fix this," something along that line. Additional, it stated that app maintenance will be taking place between certain hours. One would thought that this "maintenance" wouldn't resolved the problem but clearly it has not. Kindly take a look into this because it's getting ridiculous now. Thank you, God bless!!!!!!!

What's new

We've introduced some improvements to the app.