bTaskee - Maids and Cleaning

4.4
5.49K reviews
100K+
Downloads
Content rating
Everyone
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About this app

bTaskee is the #1 home services app in Vietnam, offering over 16 convenient services that connect customers' household needs with professional housemaids. Established for 8 years and constantly growing, bTaskee is currently serving over 610,000 customers, creating jobs for more than 10,000 people in 13+ provinces and cities across the country.

All services are of 5-star quality, including: Hourly house cleaning, Deep cleaning, Curtain - mattress - sofa cleaning, childcare, washing machine cleaning, Office cleaning, Grocery Assistant, Office carpet cleaning, Laundry, Family cooking, Room cleaning, Disinfection and water heater cleaning. In particular, bTaskee is currently focusing on investing in air conditioner cleaning, elderly care, and sick care services to meet the high demand of users.

Outstanding and unique advantages of bTaskee maid app:
1. User-friendly interface:
- Harmonious color scheme with the brand's main orange tone.
- Simple and intuitive layout, easy to use for all ages.
- Smooth one-touch operation, fast response, and multi-platform support.

2. Convenience and flexibility:
- Quick booking: Easy and fast booking process in just 30 seconds. The maid will arrive after 60 minutes.
- Customers can book cleaning services, air conditioner cleaning, elderly care, and patient care at hospitals anytime, anywhere, even during holidays.
- Ability to change booking information such as time and location.
- Various payment methods such as bPay wallet, momo, Visa/Master card, ZaloPay, cash, ShopeePay, VNPAY, VietQR...

3. Maximum transparency and safety:
- All information about service prices and Tasker information is clearly displayed on the application.
- bTaskee also has a specialized department with a dedicated process to provide timely support to customers in cases of loss or damage to property.

4. Reliable and skilled collaborators (Taskers):
- Taskers are clearly identified with a transparent background that is checked by the authorities.
- They have a solid professional foundation and are trained extensively through bTaskee's internal e-learning system.
- They are trained in how to provide a high-quality service.

5. Always ready to support:
- A team of well-trained customer service staff is always ready to answer questions and meet the needs of users.
- Multi-channel customer support system such as hotline, email or online chat.

6. Trust and scale:
- bTaskee app provides over 16 convenient home services, serving 610,000+ customers with 11.5 million completed working hours.
- 97% of users are satisfied and give positive feedback.
- Present in 13+ major provinces/cities in Vietnam: Ho Chi Minh City, Hanoi, Da Nang, Hai Phong, Hoi An, Hue, Da Lat, Bao Loc, Duc Trong, Nha Trang, Binh Duong, Bien Hoa, Can Tho, Tam Ky, Vinh, Ba Ria - Vung Tau.
- bTaskee in Thailand: Bangkok, Nonthaburi, Pathum Thani, Samut Prakan, Chonburi, Nakhon Pathom, Chiangmai, Samut Sakhon and Chachoengsao.
- In Indonesia: Jakarta, Bali, Banten and West Java.

Download the bTaskee app today and experience a whole new level of home services!
bTaskee – Home services at your fingertips!

For more information:
1. Vietnam:
- Website: https://www.btaskee.com
- Contact: (+84) 1900 636 736 or support@btaskee.com
2. Thailand:
- Website: https://www.btaskee.com/th/
- Contact: (+66) 02 113 1345 or cs-thailand@btaskee.com
3. Indonesia:
- Website: https://www.btaskee.com/id/
- Contact: (+62) 0811 1000 7590 or cs.id@btaskee.com
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
5.42K reviews
Pontus Lindberg
March 26, 2024
So I used them for cleaning my Aircons, the guy who came and cleaned it first destroyed the motor on one brand new aircon. Charged to fix it when it was he who broke it. 7 - 11weeks later I got a notification to clean the filter so I did that, while opening up the top on the aircon a broken plastic part fell down in front of me. Realizing that he even broke other parts etc so I contacted them again about it. They didn't do anything at all! Totally useless, avoid it at all cost.
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Monalissa Mondigo
April 19, 2024
The app is rather too slow. I need to refresh it every now and then for payment or address input.
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bTaskee Company Limited
April 23, 2024
bTaskee apologizes for the inconvenience. If this happens again, please try connecting to another network. If you are unable to change the information on the app, please contact our hotline 1900636736 or Zalo Oa for timely assistance. Regarding your report of the slow application, we will investigate and fix any errors. Thank you for your review.
Brigid Weir
January 24, 2024
Great app for when you need to book someone but aren't very efficient in Vietnamese! It would be amazing if you added a gardener option. I would love to be able to book someone to come and tend to my plants in my apartment from time to time
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bTaskee Company Limited
April 24, 2024
Dear Ms.Weir, bTaskee would like to express our appreciation and acknowledge your valuable feedback to continuously improve our service experience. For any inquiries, please contact our Customer Service Department via hotline 1900636736 or via Zalo OA so that we can assist you promptly. bTaskee sincerely appreciates your contribution!

What's new

Introducing our new service: Household moving.
Move hassle-free with bTaskee! Book in just 30 seconds on the app and get a professional team for transportation and cleaning from start to finish. Schedule now!