MetLife US App

MetLife Inc

About this app

The new MetLife Mobile App makes it simple and more efficient for you to manage your benefits. We focused on your feedback, making it easy and secure to register and access your information. We also improved the customer experience with an overall design enhancement.

FEATURES:

DENTAL
Access coverage details and claims, find a dentist, read reviews and book an appointment
Get personalized estimates for dental procedures and have your ID card with you wherever you go

AUTO & HOME
Easily understand your policy and coverage details, and pay your bill
Save your ID Card or request one to be mailed to you
File a claim and upload pictures of the incident

DISABILITY
Review claim information and make updates, report absences
Contact your case manager and upload relevant documents
Setup and update direct deposit information

You can also access the following products: Group Life, Accident & Health, Group Legal, and Vision

For additional product information and other details, please visit MetLife.com

Ratings and reviews

Error message that something went wrong; cannot can not access my policy. Link your policies: error message. The first time, I've tried this app. It is just as unbelievably TERRIBLE as their website! Awful! Awful! Awful! The most unintuitive, absolutely scrambled experience of anything I've experienced. Worse than using a dial-up service and accessing a website in 1992! This app is no better. Good thing that I have a kind and helpful agent who will take care of me!

This is the worst app for the worst insurance company I've ever experienced. Who would have thought something could be worse than their website? I haven't been able to log into the website to pay my bill in 3 weeks (the page never loads), auto pay kicked in, posted my bill, but for some reason refunded the balance, and now my "type of account isn't available on the app". I've never had such a hard time giving someone money. I'm canceling my coverage.

The App didn't work for us at all. We were unable to set up our account because it won't take our new password even if we carefully followed the guidelines and tried several time. The other issue was that when filling out the form, the Date of Birth has to be picked from the built in calendar and going back all the way to the desired year was time consuming, very frustrating and annoying! I hope that there are no other issues beyond the point where we were forced to stop.

What's new

Dental SpotLite updates, bug fixes and minor improvements.