Mat Periuk
when I click on items to approve .. it just hangs there and doesn't work. The back button doesn't work either. App is generally slower than a tortoise trying to climb a tree .. it's verry verrry slow. OCBC website also often very slow for some functions.
1 person found this review helpful
Oversea-Chinese Banking Corporation Limited
April 11, 2024
Hi Mat
Thank you for your feedback.
Please call our Business Banking Hotline, quoting this reference number SR-3400114 so our Service Managers may assist you.
Yours sincerely
^BizInteract
Kylie Tan
One of the worst banking apps, every attempt to login is a miserable and frustrating experience. There is a failed circular logic that forbids you from entering your account. You need an OTP that's generated in the app, WHILE TRYING TO LOGIN TO THE APP, i.e. u won't get access to the OTP. After a few attempts, got locked out, and helpline only works 8-8...and is often unreachable.
31 people found this review helpful
Oversea-Chinese Banking Corporation Limited
November 29, 2023
Hi Kylie
Thank you for your feedback.
Please call our Business Banking Hotline, quoting this reference number SR - 3152909 so our Service Managers may assist you.
Yours sincerely
^BizInteract
Brian Wong
Very frustrating app. I get an email to complete an application and scan my ID documents, but hangs every time I try to take a photo which is the last step. And I'm using latest S23 Ultra phone. In any case, it's a horrible experience to put your customers through.
6 people found this review helpful
Oversea-Chinese Banking Corporation Limited
December 1, 2023
Hi Brian
Thank you for your feedback.
Please call our Business Banking Hotline, quoting this reference number SR-3160866 so our Service Managers may assist you.
Yours sincerely
^BizInteract