SmarTrip

Washington Metropolitan Area Transit Authority

About this app

This app is an OPTIONAL tool that allows you to manage your SmarTrip® card and account. This app can NOT be used to pay your transit or parking fares. You do NOT need to setup a SmarTrip account to use SmarTrip in Google Wallet.

Add SmarTrip to Google Wallet:

- Open Google Wallet, tap “+ Add to Wallet”, choose “Transit Pass”, then “SmarTrip”

- In less than a minute you’ll have a new SmarTrip card in your Google Wallet and be ready to tap to pay for rides or parking anywhere SmarTrip is accepted.

If you need to do account management, then:

- Install this optional SmarTrip app to register your card for account balance protection, check SmartBenefits, setup Auto-Reload, or buy money-saving unlimited transit passes.

Chat with us at WMATA.COM/CHAT or call 888-SMARTRIP (888-762-7874)

Ratings and reviews

I wouldn't have given even 1 star. The activation link never gets sent. It's problematic that the app asks for so much information and does nothing after that. I checked all folders -inbox spam, unwanted, etc It's a data collection tool. It's a horrible app and shouldn't be advertised in the DC metro stations. I have stuck to my 6 year old smartrip metro card. I will remove the app but my personal info has been taken from me.

It's a pretty good app for getting places and using the various metro services. THE WORST THING IS THE AUTO RELOAD; IT RELOADS 3 DAYS PRIOR TO EXPIRATION FOR A WEEKLY PASS! Definitely some bull for a weeklong visit and getting charged twice. Be sure to turn off auto renewal NOT JUST removing the payment method (do that too). Also, the preload some dollar value is glitchy and double charged. So, besides payment terms and policies that ruin it's value, it's great: Time updates, good GPS, search

Horrible, horrible, horrible. Does not deserve 1 Star. Once you get past a password and 3 security questions (seems a bit dated, and more likely a hacking liability than a benefit for app security), everything fails. Setting up payment is impossible, cannot transfer from existing physical card. Start over with an app developer that has experience. Smart trip = no trip! Denial... Call the help desk? Read your reviews and do better.

What's new

The latest version of this app contains bug fixes and performance improvements