Jena Grosser
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Edit: 5.17.24, the latest update isn't registering the rewards club prices for most items. Help. The notifications are annoying. While it's a decent grocery shopping app, I build a list for shopping all week long, and it always triggers reminders that I've started a cart but haven't finished it. Text, emails, app notifications. It's annoying. I haven't forgotten my cart. I'll finish when I'm ready.
125 people found this review helpful
Irene Bennett
min 30 dollor order fee even if you are picking up, even with the subscription active. this is a scam. delivery is nice but the times are extremely inaccurate. so you never know when they'll actually show up. plus they automatically add the tip even though I'm using food stamps and the free trial for delivery. there's no way I'm gonna pay for this. I just wanted to get some water because I'm out and it's trying to charge me extra money because I don't have enough money to place a real order.
3 people found this review helpful
Albertsons Companies, Inc.
May 23, 2024
Hello Irene, we are sad to hear we are missing the mark! Please know we have shared this with the proper Teams as we do wish to ensure your satisfaction! We do hope to follow up with you. Please chat with us on our site or reach out to us through our Contact US page.
Jessica V
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Needlessly frustrating! It constantly asks for my location, even though it has never changed. Whenever I load the app, in the middle of shopping, just constant. Let us set our store permanently until we need to change it again! Every other grocery app is like this. It also needs 5 seconds after you add something to cart before you scroll or change pages or else it deletes it from your cart. The WORST change was moving add note in the cart & adding an automatic checkout option - causes accidents.
19 people found this review helpful
Albertsons Companies, Inc.
May 16, 2024
We are sorry to hear you are disappointed in the new app update, Jessica. We have shared your comments with our App Development Team for further review. Should you need any further assistance, please chat with us on the mobile app by visiting the website using your mobile browser or call us at 877-723-3929. Thank you.