Sarah Decoteau
Doesn't work. I downloaded this app to access a digital coupon being advertised in store. Created and verified an account, etc., but when it asked for my location, I let it access it automatically - while standing in the middle of Shaw's! - and received the error "service not available in your location". Tried entering a different zip code for another Shaw's store, same error. It won't let me do anything else with the app - the "Deals" part - because of this error. Ergo, it doesn't work.
Albertsons Companies, Inc.
June 6, 2024
We appreciate the opportunity to respond to your concern regarding the difficulty you've encountered with the app. We apologize for any inconvenience, and thank you for your patience while we work to resolve this. If you need further assistance, please feel free to chat with us on the mobile app, or visiting the website using your mobile browser.
S M S (Sasha)
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Since the update took place, I haven't had all the problems that other people are discribing. This is one of the better supermarket apps, where the coupons are broken down into categories and not all bunched together like Stop & Shop. Where you have to go through every single coupon, with no sense organization. At least here, there's some sense of order. As far as delivery or pick-up orders go. That is a feature I have used a few times, and it is quite convenient. I really like it.
45 people found this review helpful
Sara
This app is very buggy. I cannot place an order because I cannot add any items to my cart. I keep getting the error message OSMS-CART-0003. I tried to chat with a representative but they couldn't see the messages I was sending them and disconnected the chat. I have tried clearing cache, data, and reinstalling and nothing works. Very disappointing. I used to order from Shaws weekly but I think I will be switching to Walmart now, they have a far superior app.
26 people found this review helpful
Albertsons Companies, Inc.
January 31, 2024
Hello! We're sorry that our app hasn't been working properly, and would like to help! Please feel free to chat with us on the mobile app by visiting FAQ under the Settings page or visiting the website using your mobile browser and clicking the "Questions" bubble in the lower right corner, so we can assist you. Thanks.