ng peisze
The app is always hanging.. whenever I on the app it's stuck on the page.. end up I have to go through the website to buy the data as I ald have the sim card so I jus have to use back the same sim and buy data for the next trip.. if the app is working well everything is perfect.. so far had used the sim card for Malaysia Beijing so far so good. Pls do something to ur app which is not working very well.
SHINETOWN TELECOM
11 March 2024
Dear Customer,
Could you set notification 'allow'' for the APP? Could you contact our 24x7 Customer Service Officer for your account number, we are able to check for you.
Hotline: +852 8300 1001
Email: cs@airsim.com.hk
WhatsApp: +852 6990 6000
WeChat Official Account: AIRSIMROAM
Facebook Messenger: https://m.me/airsimonline
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Airsim is a good concept but the current sim card/network is unstable. In my recent trip, my husband and I each use a Airsim card on our phones (same model, same network and APN settings). Mine is working fine while my husband's kept disconnecting for no apparent reason. Despite various trouble shoots and restarting of phones, we cant locate the reason for the disconnection.
45 people found this review helpful
SHINETOWN TELECOM
11 November 2019
We suspect may be the phone problem, could you exchange the slot of the phone to test? Also you can restart phone first. We can help you to fix it. Please contact our 24/7 customer service .
Email : cs@airsim.com.hk
Whatsapp: +852 6990 6000
Facebook Messenger: https://m.me/airsimonline