Temitope Shitta-Bey
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The app is user friendly. However, the Pizza was delivered cold while the sides to go with the pizza was warm, close to hot.My order was confirmed with a follow up phone call from the Surulere outlet at 5:10pm. I didn't get the pizza until 7:55pm. For a 1.5km distance from where I ordered to the outlet. It felt like a complete waste of money holding a cold pizza. If you must order online, just go and collect it. You shouldn't have to wait for long by the time you get there. Okay, bye.
2 people found this review helpful
Famous Brands Management Company (PTY) LTD
24 November 2023
We are sorry to hear that your pizza was delivered cold. We understand how disappointing that can be, and we sincerely apologize for any inconvenience this may have caused. We appreciate your understanding and thank you for bringing this to our attention. We would appreciate if you could send us the details at Customercare@uacrestaurants.com
Bose Sanni
Do not pay with your debit card on their app! You guys messed my birthday! On the 20th of March 2023, I placed an order via your app. I made payment via debit card and I was charged but got unsuccessful feedback due to the internet according to the app. It was confirmed by your payment platform that you received my payment however, I'm yet to recieve my money nor pizza. You've blocked me via calls, no response from Twitter, Instagram DM nor mails. Refund my N10,200.
26 people found this review helpful
Famous Brands Management Company (PTY) LTD
18 July 2023
Thank you for reaching out to us regarding the payment issue you experienced while using your debit card on our app. We apologize for any inconvenience caused, and we're here to assist you in resolving this matter.
To better assist you, Please send us a mail customercare@uacrestaurants.com
tosin akande
I downloaded the app, placed an order on it, found out that there was no way to even track your order on it. Till today, my order never came even after I was given an order number. I have since Uninstalled the rubbish app.
1 person found this review helpful
Famous Brands Management Company (PTY) LTD
28 December 2023
We sincerely apologize for this experience. This is not the experience we want for our customers. We value your patronage and hope to have the opportunity to regain your trust. Please feel free to reach out to us by sending us an email to customercare@uacrestaurants.com or Call 0700 777 4992.