
Ion Sanda
There are major problems with the app. First it is very hard to register because entering the adress does not work. I managed to solve the issue by using phone location. After that the other problem is that when you try to see chargong stations in roaming, you need a new contract. I created the new contract and the station dissapeared from the map. You basically cannot use the app in roaming or outside of the country. Contacted support but nothing so far
3 people found this review helpful
Hello, Ion! We’re sorry for the issues you’ve encountered. 😔 The app is currently under continuous development, and we’re actively working to improve both the registration process and the roaming experience. Thank you for sharing these details, your feedback helps us identify where further improvements are needed.

Rakib SHEIKH
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The application is locked to Romanian store account. The contract creation is not working with a Revolut card also, they force you to create a contract to use their charger. Take some lessons from IONITY on user experience. updated review to say they didn't address the issues, they simply don't care at all and you should avoid this operator while planning for stops
Hello, Rakib! Thank you for your feedback. The contract country selected during setup determines the account setup and available payment options. If your account is currently set to Romania and you need to use it for another country, please contact the local support team at 0800 0800 11 so they can check the available options for your account. 🙏

Teodor Marinescu
Can not register an account with an address outside of Romania. I tried different ways of writing my address, the correct address is found and I tap it in the list, but the continue button is not active whatever I try. Very disappointed in this design and quality of the app.