MyDTDC: Book | Send | Track

12.7K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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About this app

MyDTDC App & Web is an offering from the house of DTDC - India's Leading Express Service Provider. It provides the most convenient way to send shipments across the world. MyDTDC offers benefits like scheduling a door step pickup, drop off and industry first Zero Contact Delivery with OTP. You can experience the convenience of checking shipment rates and delivery timeline, track shipments & locate and share DTDC touch-points.

MyDTDC covers everything without you stepping out to send the shipment. Be it International or Domestic, the DTDC network serves you with the most convenient way to send your shipments anywhere in the world.

Install the MyDTDC app to avail the following features:
• Ship consignments to 12,000+ pin codes across India
• Track status of all outgoing and incoming consignments
• Create shipment label and schedule pickup at your doorstep
• Pickup service available in160+ cities across India
• Check serviceable pin coodes, shipment rates and delivery timelines
• Drop off pre-booked consignments
• View booking History, Cancellation & Refund
• Locate and share DTDC touchpoints
• Pay online via different modes available including UPI
• View account - Profile & Saved Addresses
• Save pickup & delivery addresses for faster checkouts
• Avail exciting offers
The most convenient and preferred way to send shipments across India & world.
Updated on
Aug 14, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, App info and performance, and Device or other IDs
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

12.6K reviews
Rajendra Singh
September 8, 2026
Very poor experience with the app. UPI payments are not working, and there are several areas that need improvement. I’m also unable to place a shipment pickup. If online payment is not working, the app should at least provide alternative payment options such as Cash on Pickup or Cash on Delivery. Please work on improving the app’s payment system and overall user experience.
4 people found this review helpful
Did you find this helpful?
DTDC Express Ltd
September 9, 2026
Hi Rajendra, we apologize for the inconvenience. We'd like to help resolve this issue. Please share more details about the problem you're facing while booking through the app, along with any error message or screenshot, at customersupport@dtdc.com so our team can investigate and assist you further.
Pooja I
September 17, 2026
The app is ok but the courier service is terrible. I booked a courier and it went undelivered claiming that the receiver "wasn't at home" when they definitely were. I called multiple times trying to track the parcel and couldn't. I now have to go and pick it up from the delivery hub myself as they won't send it back to me.
1 person found this review helpful
Did you find this helpful?
DTDC Express Ltd
September 18, 2026
Hi Pooja, we apologize for the inconvenience. We'd like to help resolve this issue. Please share more details about the problem you're facing while booking through the app, along with any error message or screenshot, at customersupport@dtdc.com so our team can investigate and assist you further.
Sid C
September 10, 2026
Very disappointed with this app. For the past 2–3 days, it keeps lagging at the address stage, showing “No Address” and erasing all the details I entered. There’s no draft option, so I have to start over every time. Time is money—an app should make things easier, not make you bang your head against the wall
Did you find this helpful?
DTDC Express Ltd
September 10, 2026
Hi Sid, we apologize for the inconvenience. We'd like to help resolve this issue. Please share more details about the problem you're facing while booking through the app, along with any error message or screenshot, at customersupport@dtdc.com so our team can investigate and assist you further.

What’s new

Thank you for choosing the MyDTDC Mobile app.

This release includes:
• Minor bug fixes & improvements
Content rating
Everyone
Learn more

App support

About the developer
Arunraja Karthick
devops@dtdc.com
India