Pollo Tropical

Fiesta Restaurant Group, Inc.

About this app

Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase!

Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards.

KEY FEATURES
• Search for locations near you by zip code.
• Browse the menu and discover new items.
• Order as a guest or sign-up to join MyPollo! to earn rewards.
• Place orders for in-store pick-up or delivery.
• Save your favorite orders for quick re-ordering.
• Get notifications from us announcing new menu items, special events, and more!

Ratings and reviews

With the old version, you were able to scan the receipt to get points. Now, they removed that option with the new update. Update 8/25/24 I am just giving 1 star because of your payment system in the app. even though after adding my debit card to the payment system, I was unable to pay. And now I can't even remove or delete the card, which is already in the system, only to update it with another card. this must be fixed.

Ordered dinner last night after a 12-hour shift tired. Picked up a whole chicken with rolls added an extra 1/2 chicken and a pork... when I get home to see the rolls are missing and the pork was about a 2 oz cup size. I was so disappointed. I thought the extra items ordered were supposed to be regular size cups like the one they sell the corn in... but no It was way smaller. How small are they going. Maybe it would be good to add cup sizes so you know what you're ordering when ordering online.

It was very easy to scan receipts until recently. I cannot find the option to scan my receipts. If you are no longer offering a rewards program, it should be clearly communicated to your customers or put back the option to add receipts. I do not want to go on a treasure hunt to figure out how to add my receipts, so please just put it back the way it was.