Verizon Cloud

Verizon Consumer Group

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About this app

Verizon Cloud gives you space for your digital world, so you can easily backup and access your photos, videos and documents securely and privately. Keep your content handy on your mobile devices, access it when you need it from your smartphone/tablet and computer and easily transfer content when changing devices.*


The Verizon Cloud app lets you:


​​- Enjoy unlimited storage across unlimited compatible devices (with our Unlimited Individual or Unlimited Group plan, shareable by up to 5 users).*
- Share your content easily with family and friends using your favorite apps.
- Share storage with up to 5 users on compatible devices with our Unlimited Group plan. Each user that becomes a member of an Unlimited Group plan gets their own Unlimited Cloud storage; at no extra charge.
- Organize and find your photos by labeling friends and family using Tag and Search.
- View and interact with photos/videos on a geographical map with Locations.
- Order prints and gifts displaying your favorite photos.
- Share your content freely across compatible devices, regardless of which operating system they use.
- Safeguard sensitive content with a PIN-protected private folder.
- Create movies and customize photos with filters and fun stickers to share.
- Relive your memories with weekly photo and video Flashbacks and Stories.
- Back up the original sizes of your photos, videos (with no degradation in quality), music, documents and sync your contacts, SMS messages and call logs.


Download Verizon Cloud today and make the most of your digital memories.


What's New in Version 24.11
-Improved performance and bug fixes


Available Plan options: 600GB (single user), Unlimited Individual (single user) and Unlimited Group (up to 5 users). Sign up today and your first 30 days are on us.**


*Verizon Cloud does not back up operating systems, settings, apps, emails, external drives and uncommon file types. Backup varies by operating platform. See www.verizon.com/support/verizon-cloud-faqs for service limitations. To view complete Terms and Conditions go to http://www.verizonwireless.com/support/cloud-legal/


** First 30 days free for new Cloud customers. Thereafter, you will be charged $13.99/mo. for Unlimited Individual, $19.99/mo. for Verizon Cloud Unlimited Group, or $5.99/mo. for 600 GB, respectively, unless you cancel before the promo period ends. Cancel anytime through the Verizon Cloud app or My Verizon.

Ratings and reviews

Almost impossible to download in bulk. Verizon apps in general are terribly glitchy. If I am ever able to get my photos off I am canceling my subscription. Edit based on response: that's what the help center suggested, unfortunately on my computer was unable to find a download option that I was told would be there. Edit: Are you intending to pay me for doing your job for you on a service i was paying for? Get out of here. I unsubscribed and won't be paying for extra Verizon software again.

A couple of months ago I noticed that the App won't back up my contacts anymore. I uninstalled the updates and got it to update my contacts using the old version. However each time the app auto updates it stops working. Now I've noticed that it also won't backup my contacts using the old version. What is the issue with it? I am using the free version just for contacts and have been a Verizon customer for 16 years. EDIT: AS OF SEPTEMBER 1ST IT HAS STOPPED WORKING AGAIN.

I would give it a zero if I could! The app harasses me to update and every time I do, it activates on my phone plan. Adding another $20 per month. Then I have to get on the phone with my provider to have it removed AGAIN! And we all know how that call goes!! Apparently this change has altered our plan and our bill has doubled. GOOD JOB VERIZON! THIS IS HOW YOU LOSE CUSTOMERS!!!