あいおいニッセイ同和損保アプリ

あいおいニッセイ同和損保

About this app

This app is for policyholders of the following Aioi Nissay Dowa Insurance policies:
● Tough Car Insurance Plus (Dashcam Type)
● Tough Car Insurance Plus S
● Tough Car Insurance
● Tough Connected Car Insurance (※)
● Tough Home Insurance

※The pet names used at each dealership are as follows:
Lexus dealer: "G-Link Interlocking Car Insurance"
Toyota dealer: "Toyota Connected Car Insurance Plan"

■ For car insurance contracts
We offer "safe driving incentives (discounts)" utilizing telematics technology and "safety and security services" useful for all drivers.


1. Driving Diagnostic Report
Displays driving diagnostic reports for each drive and each month, including driving habits such as frequency of sudden acceleration, sudden braking, and speeding.

2. AD Telemileage
A service that allows you to earn points by taking on safe driving initiatives.
Earned points can be exchanged for prizes, making safe driving even more enjoyable every day.
*Not available with Tough Biz Comprehensive Commercial Automobile Insurance.

3. Other Features
The following insurance procedures can be completed 24 hours a day, 365 days a year through the app.
- Linked to your dedicated customer page, you can check your current insurance policy details, process changes such as address or vehicle changes, and reissue your insurance premium deduction certificate.
- Report an accident and check accident progress information.
- Check frequently viewed questions about insurance details and procedures by purpose.

■ For Fire Insurance Contracts
Supports your daily life during, during, and after natural disasters.


1. Disaster Prevention Family Meeting
This service provides step-by-step instructions for sharing information with your family in preparation for natural disasters, such as how to contact each other in the event of a disaster, evacuation locations, and disaster preparedness supplies.

In addition to checking the availability of disaster preparedness supplies, you will also receive push notifications when their expiration date approaches.

2. Disaster Information Notifications
We will notify you of weather warnings, evacuation orders, and other information related to your registered postal code via push notifications (we will only notify you of events of a certain magnitude or larger).

3. Social Media Feedback (FASTALERT)
We will analyze social media and provide push notifications of text, images, and videos identified as weather or disaster information related to your registered postal code.

4. Accident Reporting/Insurance Claims
We will notify affected policyholders of insurance claims information.
You can also report accidents from the app (via the official website).

■Notes
1. Operating Environment
When signing up, please make sure your smartphone meets the following requirements.
[Supported Version] 8.0 or later
[Required Features for Service] Bluetooth and GPS

2. Usage Precautions
(1) Operating this app while driving is extremely dangerous. Never do so.
(2) While the app is running, the smartphone may heat up, causing the app to automatically suspend or restart.
(3) If your smartphone battery is significantly draining, use a charger.
(4) Using, storing, or leaving the device in high temperatures and humidity, such as on a dashboard exposed to strong direct sunlight or inside a car in the hot sun, may cause burns, deformation of the device, battery leakage, malfunction, overheating, explosion, fire, and reduced performance and product lifespan.
(5) While this app is free to use, please note that communication charges related to this service are the customer's responsibility.

3. Restrictions
(1) Tough Car Insurance Plus S
① This service may not be available due to line interference with your mobile phone carrier, GPS satellite interference, signal strength, etc.
② The service cannot be provided if your smartphone's Bluetooth and GPS functions are turned off.
③ Diagnostic results may vary depending on the vehicle model, smartphone location, and road conditions.
④ GPS data may not be obtained, resulting in errors in driving records.
⑤ Driving may be recorded as dangerous even if you were not driving dangerously.
⑥ The diagnosis may be interrupted by phone calls, emails, or the launch of other apps during the diagnosis.
⑦ Diagnostic results may vary depending on the smartphone model.
⑧ The Bluetooth connection between the in-vehicle device and the app may automatically turn off when the smartphone's battery level drops below 10% or when power-saving mode is set.

(2) Tough Monitoring Car Insurance Plus S, Tough Monitoring Car Insurance Plus (Dashcam Type), Tough Monitoring Car Insurance
In any of the following cases ① through ⑥, the service user may be unable to use all or part of the service.
① When maintenance, construction, or repairs are performed on a system managed by us or our partner companies in order to provide the service.
② When a system managed by us or our partner companies in order to provide the service ceases to function properly due to fire, power outage, damage, or malfunction.
③ When a serious security risk is discovered or predicted in the communication in-vehicle device, dedicated dashcam, or the service user's smartphone.
④ When the communication in-vehicle device, dedicated drive recorder, or the service user's smartphone becomes or has the potential to become the source of unauthorized access directed at a third party connected to the Internet.
⑤ When a failure beyond our control occurs due to a natural disaster, war, etc.
⑥ In addition to ① to ⑤ above, when we determine that it is desirable to disable the functions of the dedicated terminal, dedicated drive recorder, or dedicated app.