三菱ＵＦＪ銀行

三菱UFJ銀行

Iqukethe izikhangiso

Mayelana nalolu hlelo lokusebenza

Lolu uhlelo lokusebenza lwe-smartphone ye-Mitsubishi UFJ Direct, isevisi yasebhange ye-inthanethi ehlinzekwa yi-Mitsubishi UFJ Bank.

Ngohlelo lokusebenza lwe-smartphone,
1. Ungakwazi ukwenza imisebenzi nganoma yisiphi isikhathi, noma kuphi (*1) ngaphandle kokuya ebhange noma ku-ATM!

Ungasebenzisa imisebenzi ehlukahlukene, okuhlanganisa imibuzo yebhalansi nemininingwane yokwenziwe, ukudluliselwa, kanye nezinkokhelo ezilula.

2. Ngena ngemvume kalula!

Ngokuqinisekiswa kwe-biometric, awudingi ukufaka iphasiwedi! Ungangena khona manjalo ngezigxivizo zeminwe noma ubuso. (*2)

3. Amaphasiwedi esikhathi esisodwa aqinisekisa ukuvikeleka okuphephile nokuvikelekile!

Lapho wenza ukuthengiselana ngohlelo lokusebenza, akukho okokufaka kwekhasimende okudingekayo (ukungena okuzenzakalelayo).

■ Imisebenzi Esemqoka
・ Uphenyo lwebhalansi
・ Uphenyo Lwesitatimende Sediphozithi Nokuhoxiswa
· Ukudluliswa kanye Ukudluliselwa
・ Ukudluliselwa Kwemali Okujwayelekile
・ Izinkokhelo Zentela Nezindleko (Irejista Yokukhokha Kalula/Yeselula)
・ Idiphozithi Yesikhathi
・ Idiphozithi Yemali Yangaphandle
・ Ama-Investment Trust
・ Isicelo se-iDeCo
・ Isicelo somshuwalense
・ Ikheli kanye nolwazi lokuxhumana (Inombolo Yocingo) Izinguquko
・ Ukubhaliswa kabusha kwe-PIN yekhadi lemali
・ Isibonisi Sephasiwedi Yesikhathi esisodwa (Isetshenziswa lapho kwenziwa ukuthengiselana nge-PC noma isiphequluli se-smartphone)
・ Izaziso Zesilinganiso Sokushintshaniswa
・ Isicelo Sekhadi Ledebhithi/Isibonisi Solwazi Lwekhadi
・ Isicelo Sekhadi le-Mitsubishi UFJ kanye Nesimo Sokusetshenziswa Kwesiqiniseko/Ukuhlola Amaphuzu
・ Ukuqinisekiswa kwekhodi ye-QR yasesitolo
Faka isicelo seMitsubishi UFJ Card, hlola ukusetshenziswa, futhi uhlole amaphuzu
Faka isicelo seMitsubishi UFJ Smart Securities futhi uhlole amabhalansi
・ Finyelela izinsiza zeQembu njengeBundle Card, MoneyCanvas, WealthNavi, kanye neManefit

■ Kunconyelwe
・Labo abafuna ukuhlola ibhalansi ye-akhawunti yabo noma ukudlulisa izimali kungakhathalekile isikhathi noma indawo
・ Labo abangenaso isikhathi sokuya ku-ATM noma umthengisi

■Indlela Yokubhalisela Amaphasiwedi Esikhathi esisodwa
Ukuze uthole imininingwane, sicela uvakashele iwebhusayithi elandelayo:
https://direct.bk.mufg.jp/secure/otp/index.html

■Indawo Ehloliwe
Ukuze uthole imininingwane, sicela uvakashele iwebhusayithi elandelayo:
https://direct.bk.mufg.jp/dousa/index.html

■ Amanothi
・ Uma usebenzisa i-Internet Banking okokuqala ngqa, uzodinga ukubhalisa iphasiwedi yakho yokungena nekheli le-imeyili ngemva kokwethula uhlelo lokusebenza.
・ Sicela ubheke amanothi okusebenzisa uhlelo lokusebenza lwe-smartphone kuwebhusayithi ye-Mitsubishi UFJ Bank ngaphambi kokusebenzisa uhlelo lokusebenza.
・ Uma ususa idivayisi yakho ngisho nakanye, uhlelo lokusebenza kungenzeka lungaqalisi noma lungasebenzi kahle.
　※ Noma ngabe ufake amathuluzi adingekayo ukuze uqedele izinkinga, ungase uhlangabezane namaphutha.

・ Ukuze usebenzise ukuqinisekiswa kwebhayomethrikhi, kufanele ungene ngemvume kuhlelo lokusebenza bese ubhalisela ukusetshenziswa.

・ Uma usebenzisa i-smartphone esebenzisa i-Android 10 noma yangaphambili, inombolo yakho yocingo izoqoqwa lapho ungena ngemvume futhi igcinwe futhi isetshenziswe ebhange lethu ukuze uthole ukuphepha okuthuthukisiwe.

■ Izimvume
・ Ifoni
Iyadingeka ekusebenziseni amaphasiwedi esikhathi esisodwa.
　※ Uma ungayiniki le mvume, ngeke ukwazi ukusebenzisa uhlelo lokusebenza.

・ Indawo
Ngokunikeza le mvume, sizoqinisa ukuvikeleka ngokuthuthukisa ukunemba kokuthola ukufinyelela okungagunyaziwe okuvela ezinkampanini zangaphandle futhi sithuthukise ukusebenza kohlelo lokusebenza.
　※ Usengasebenzisa uhlelo lokusebenza ngisho noma ungayiniki le mvume.

■ Ulwazi Lokuxhumana
　I-Internet Banking Help Desk
　0120-543-555 noma 042-311-7000 (kuyasebenza izinkokhiso zama-toll)
　Amahora: 9:00 AM - 9:00 PM nsuku zonke

(*1) Kungase kube nezikhathi lapho isevisi ingatholakali ngenxa yokunakekelwa kwesistimu, njll.
(*2) Ukuqinisekiswa kwebhayomethrikhi kungase kungatholakali kuye ngedivayisi ye-smartphone.