中國信託行動銀行

CTBC Bank

About this app

The CTBC mobile banking app from CTBC Bank delivers globally acclaimed digital services, enabling you effortlessly manage your account 24/7 and enjoy financial convenience.

The English version of CTBC mobile banking app offers:

【Security Use】
• Quick login with fingerprint, face or graphic authentication
• 2-step verification and new login security alert
• Real-time push notifications for unknown device login

【Everyday Banking Services】
• NTD account overview and transfer
• FCY account overview, transfer, and exchange
• Credit card overview, bill payment, and card activation
• Pay telecom and utility bills

【Investment Services】
• Investment portfolio
• Insurance overview

Please install antivirus apps on your mobile device to ensure your account’s safety.

Ratings and reviews

Dont use this bank if you are going to travel outside Taiwan. I went to US and already told the bank that Iam going there, but my card still got declined for a few times. And believe me, they never read their CS email because I already sent several mail without getting any replies

The app has a clean and nice design, but I cannot recommend it for its deceptions. It offers an English interface, but many of the functions of the APP that are available in Chinese do not appear at all in the English interface. I think it is deceptive that it does not give a notification that the English interface is heavily reduced in functionality. This is very frustrating to me as I have to slowly read through the Chinese interface. I assume it is impossible to use for anyone that cannot read Chinese at all. For example, certain account transfers (within your own accounts) were not available in English until 1 year ago. To this day, making a fixed (timed) deposit is not available in the English interface. The app seems to work fine for many people in the Chinese interface, so why can't the same be done in the English interface? Non Chinese-readers should not be subjected to ambiguity in 3rd party translations when it comes to important things like their finances. At least, the developer should list the functions that are not available in the English interface.

Got locked out. Annoying as he'll. Only coz phone has screen issue preventing me to properly log in with fingerprints. Customer service useless.

What’s new

中國信託行動銀行APP全新升級，挺你所想！立即下載/更新，體驗升級新服務！
1. 信用卡分期全新升級，嶄新介面讓月付金與優惠方案一目瞭然，分期更聰明、更快速
2. 刷卡安全提醒再進化，智能阻擋可能盜刷的交易，線上自助申請重刷或鎖卡換發
3. 新增房貸調降月付金功能，線上即可申請寬限期或貸款年限展延，還款更輕鬆
4. 首頁、投資概要新增含息報酬率顯示，幫您掌握更完整投資績效
5. 個人信託新增異動申請功能，提供契約給付異動、基本資料變更及進度查詢服務

多項國際獎項共同肯定的數位銀行：
• 2025 The Asset 臺灣年度最佳數位銀行
• 2025 The Asian Banker 臺灣最佳個人金融銀行
• 2025 The Digital Banker 大中華區最佳數位體驗個人金融銀行
• 2025 Asian Banking & Finance 臺灣最佳數位銀行