中國信託行動銀行

CTBC Bank

About this app

The CTBC mobile banking app from CTBC Bank delivers globally acclaimed digital services, enabling you effortlessly manage your account 24/7 and enjoy financial convenience.

The English version of CTBC mobile banking app offers:

【Security Use】
• Quick login with fingerprint, face or graphic authentication
• 2-step verification and new login security alert
• Real-time push notifications for unknown device login

【Everyday Banking Services】
• NTD account overview and transfer
• FCY account overview, transfer, and exchange
• Credit card overview, bill payment, and card activation
• Pay telecom and utility bills

【Investment Services】
• Investment portfolio
• Insurance overview

Please install antivirus apps on your mobile device to ensure your account’s safety.

Ratings and reviews

Many functions only work for those with a Taiwan ID. Even if you switch to the original Chinese UI, several features will still produce errors, preventing you from proceeding, or display a message stating, 'Only natural persons in the country can use this function.' Imagine getting your Uniopen聯名卡 activated, only to find that the app doesn’t allow you to bind the card to your Uniopen account for some reason, rendering all the advertised services and benefits useless.

Dont use this bank if you are going to travel outside Taiwan. I went to US and already told the bank that Iam going there, but my card still got declined for a few times. And believe me, they never read their CS email because I already sent several mail without getting any replies

The app has a clean and nice design, but I cannot recommend it for its deceptions. It offers an English interface, but many of the functions of the APP that are available in Chinese do not appear at all in the English interface. I think it is deceptive that it does not give a notification that the English interface is heavily reduced in functionality. This is very frustrating to me as I have to slowly read through the Chinese interface. I assume it is impossible to use for anyone that cannot read Chinese at all. For example, certain account transfers (within your own accounts) were not available in English until 1 year ago. To this day, making a fixed (timed) deposit is not available in the English interface. The app seems to work fine for many people in the Chinese interface, so why can't the same be done in the English interface? Non Chinese-readers should not be subjected to ambiguity in 3rd party translations when it comes to important things like their finances. At least, the developer should list the functions that are not available in the English interface.

What’s new

中國信託行動銀行APP全新升級，挺你所想！立即下載/更新，體驗升級新服務！
1. 信用卡帳務與繳費全面升級，新增支援關鍵字搜尋、金額排序與近一年帳單查詢，輕鬆掌握消費與繳費狀況
2. 對已持有本行信貸客戶打造專屬申請流程，可自主選擇「負債整合、增貸、整合+增貸」多元方案，快速滿足資金需求
3. 理財諮詢再優化，快速預約專人服務，幫助您解答理財問題
4. 自營債功能全新上線，提供自營債持有部位、交易明細及擔保品部位查詢功能

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• 2025 Asian Banking & Finance 臺灣最佳數位銀行