网易七鱼-全智能云客服专家

杭州网易智企科技有限公司

About this app

NetEase Qiyu Customer Service Workbench provides users with cloud services with online customer service functions. Users can call the API interface provided by NetEase Qiyu to send and receive guest messages through the network, and then log in to the customer service workbench provided by NetEase Seven Fish to send and receive customer service messages and process work order workflows; users can Log in to the management background provided by NetEase Qiyu to perform management and setting related operations. The number of customer service seats of NetEase Qiyu users supports flexible expansion, and provides a settlement function that pays according to the number of seats and expanded functions.

What's new

网易七鱼客服工作台为用户提供在线客服功能，进行客服端消息的发送和接收，以及工单工作流处理；还可以登录管理后台，进行管理、设置的相关操作。