롯데시네마

LOTTE Cultureworks Co., ltd

Contains ads

About this app

■ Information on App Usage Issues

1. Login and Payment Errors
- If you experience issues with the Lotte Cinema app login or payment, please contact Customer Service (1544-8855) with your Lotte Cinema ID, device information, the date of occurrence, and the specific issue. For quick and detailed assistance, please contact Customer Service (1544-8855).

2. App Update or Installation Errors
- Due to an inherent issue with the Google Play Store, app updates or initial installations may not proceed properly.
- Please clear data and cache from [Settings - Applications - Google Play Store - Storage] on your phone and try again.

3. Other Information
- For optimal experience with the Lotte Cinema mobile app, we recommend installing it on Android OS 8.1 or higher.

- If you experience any issues while using the app, please contact Customer Service (1544-8855).

* We are constantly strengthening security and monitoring to protect your information and ensure the safe use of the app. Please use the app with confidence.

■ Key Features

1. New Main Screen
There's so much to enjoy at Rossi now.

2. Box Office/Hairaki/Rossi Picks
Don't miss out on popular movies and Rossi's picks.

3. Content
From concerts to sports broadcasts, it's more than just intuitive viewing.

4. Discounts & Benefits
From stage greetings, previews, and discounts, there's always something to see.

5. Baro Popcorn
Skip the line and order right away.

■ Access Permissions Guide
1. Required Access Permissions
- Device and App History: Bug fixes and usability improvements

2. Optional Access Permissions
- Notifications: Notification of major events and benefits
- Location Information: Information about nearby theaters (reservations, Baro Popcorn)
- Camera: Scan QR codes/barcodes, upload photos and video files for 1:1 customer service inquiries
- Address Book: Gift tickets and store tickets
- Biometric Authentication: Provides a simple login feature
- Display on top of other apps: Creates a pop-up window when viewing movie trends

* Even if you do not agree to optional access permissions, you can still use the service except for the features for which they are granted.
* How to change access permissions: Phone Settings > Lotte Cinema

Ratings and reviews

It's intentionally nonfunctional. Some big wig @ Lotte thought filtering out all internet traffic from outside Korea is smart. It's not. If you're IN KOREA roaming on KT with AT&T, T-Mobile, Google Fi etc you cannot load lottecinema.co.kr and thus the app also will not open. DO NOT BUY A TICKET if that url won't work for you. The cinema WiFi is bad and you won't be able to load your ticket. Also the app and site fail abroad so you cannot buy a friend a movie ticket, or for yourself after arrival

With the new update it totally wiped out my information and now I can't log in like I did before. Instead, I have to create a new f**king account. Does Lotte even care about customer experience?

Lotte cinema mobile app UI is a very powerful and user firendly well designed based in elaborately interactive function. It will help you to view details of personal information modification or payment details by theater. Moreover you can have very quick response from 1:1 questions. I'm sure it is much better than your expectations!