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Mayelana nalolu hlelo lokusebenza
Uhlelo lokusebenza oludidiyelwe lokuphatha umshwalense lunikeza isevisi evumela ukuthi uqhathanise ngokushesha futhi kalula umshwalense odidiyelwe yizinkampani ezihlukahlukene zomshwalense eKorea. Ungakwazi ukubala iprimiyamu yakho yomshwalense ngokumane ufake imininingwane, futhi ungabheka imiphumela yeprimiyamu yomshwalense yezinkampani ezinkulu zomshwalense.
Ukuze ubhalisele umkhiqizo womshuwalense ngokunenzuzo, kuyadingeka ukuhlola kahle izimo zokubhalisa, futhi uhlole ngokucophelela imininingwane yesiqinisekiso, amaphrimiyamu, nezinkontileka ezikhethekile. Ukuqhathanisa phakathi kwezinkampani zomshwalense nakho kubalulekile. Uhlelo lokusebenza lokuphatha umshwalense oludidiyelwe uphenyo oludidiyelwe lomshwalense olunconyelwe uhlelo lokusebenza lomshwalense odidiyelwe lwemali yomshwalense womdlavuza luzonakekela zonke lezi zinqubo. Ngokuchofoza okukodwa, ungakwazi ukuqhubeka kalula ukusuka ekuqhathaniseni uye ekubhaliseni.
■ Isevisi enikeziwe
1. Ukubalwa kwe-premium yomshuwalense wesikhathi sangempela
2. Izingcaphuno zokuqhathanisa zenkampani ngayinye yomshwalense
3. Ulwazi ngezimo zokubhalisa, imininingwane yesiqinisekiso, amaphrimiyamu omshwalense, izinkontileka ezikhethekile, njll.
■ Qiniseka ukuthi uyahlola ngaphambi kokubhalisa!
1. Ngaphambi kokuthenga umshwalense, qiniseka ukuthi uhlola incazelo yomkhiqizo kanye nemigomo nemibandela yomshwalense.
2. Amaphrimiyamu omshwalense angase enyuke ngenxa yobudala noma izinga lobungozi ngokuvuselelwa konyaka.
3. Uma umnikazi womshwalense ekhansela inkontileka yomshwalense ekhona futhi engena kwenye inkontileka yomshwalense, inkontileka yomshwalense ingase yenqatshwe, futhi amaphrimiyamu anganyuka noma okuqukethwe okukhavwe kungashintsha.
4. Ungakwazi ukubhalisela inkontileka ekhethekile eyengeziwe ngokushintsha nokukhetha izimo ozifunayo. Izimo zokubhalisa nesimo sokuthengisa senkontileka ngayinye ekhethekile siyahluka ngokwenkampani.
5. Uma kuphakama ingxabano ngesikhathi sokuphothula inkontileka yomshwalense, ungathola usizo nge-Korea Consumer Agency Customer Service Center (1372) noma i-Financial Services Commission Dispute Mediation.
Ukuze ubhalisele umkhiqizo womshuwalense ngokunenzuzo, kuyadingeka ukuhlola kahle izimo zokubhalisa, futhi uhlole ngokucophelela imininingwane yesiqinisekiso, amaphrimiyamu, nezinkontileka ezikhethekile. Ukuqhathanisa phakathi kwezinkampani zomshwalense nakho kubalulekile. Uhlelo lokusebenza lokuphatha umshwalense oludidiyelwe uphenyo oludidiyelwe lomshwalense olunconyelwe uhlelo lokusebenza lomshwalense odidiyelwe lwemali yomshwalense womdlavuza luzonakekela zonke lezi zinqubo. Ngokuchofoza okukodwa, ungakwazi ukuqhubeka kalula ukusuka ekuqhathaniseni uye ekubhaliseni.
■ Isevisi enikeziwe
1. Ukubalwa kwe-premium yomshuwalense wesikhathi sangempela
2. Izingcaphuno zokuqhathanisa zenkampani ngayinye yomshwalense
3. Ulwazi ngezimo zokubhalisa, imininingwane yesiqinisekiso, amaphrimiyamu omshwalense, izinkontileka ezikhethekile, njll.
■ Qiniseka ukuthi uyahlola ngaphambi kokubhalisa!
1. Ngaphambi kokuthenga umshwalense, qiniseka ukuthi uhlola incazelo yomkhiqizo kanye nemigomo nemibandela yomshwalense.
2. Amaphrimiyamu omshwalense angase enyuke ngenxa yobudala noma izinga lobungozi ngokuvuselelwa konyaka.
3. Uma umnikazi womshwalense ekhansela inkontileka yomshwalense ekhona futhi engena kwenye inkontileka yomshwalense, inkontileka yomshwalense ingase yenqatshwe, futhi amaphrimiyamu anganyuka noma okuqukethwe okukhavwe kungashintsha.
4. Ungakwazi ukubhalisela inkontileka ekhethekile eyengeziwe ngokushintsha nokukhetha izimo ozifunayo. Izimo zokubhalisa nesimo sokuthengisa senkontileka ngayinye ekhethekile siyahluka ngokwenkampani.
5. Uma kuphakama ingxabano ngesikhathi sokuphothula inkontileka yomshwalense, ungathola usizo nge-Korea Consumer Agency Customer Service Center (1372) noma i-Financial Services Commission Dispute Mediation.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Ayikho idatha eyabiwe nezinkampani zangaphandle
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South Korea
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