
A Google user
Wife's name on account not translated correctly in English even though shown several times correct spelling at the counter.. Bill of other customer account given at desk.. Paid without checking my mistake.. But had to pay for another month cash at the desk.. desk assistant said i needn't pay for the following month.. dont receice any invoice anymore.. About the app: cant access details of messages.. Says outstanding payment of 2 months.. Very difficult to find email for contact support..
6 people found this review helpful

A Google user
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Only to pay invoices. There is no easy way to report service outage or manage other services. PEA app let you pay invoice, check detailed electrical use history, and also report outage directly from the app. This is logical, because if Fiber modem is not working, mobile 3g/4g internet is still working. And you already have my acct details, so i dont have to type it in again each time you need to contact support.
26 people found this review helpful

Sami Raul
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Before it was ok , now it FORCE me to update every 7 days , why? After updating , the app kick me out and I have to reset everything to get in and have it working , but still OVERLOADED with advertisements, not easy to work with it anymore. 😟 I am considering to change to an other internet provider. 😔 Edit: updated 03 June, today is 14 June , get FORCED to update again 😡
18 people found this review helpful