Horizon Blue

Horizon Blue Cross Blue Shield

About this app

The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims

Ratings and reviews

Update: I really think the dysfunction of this app and website is intentional at this point. Constant barriers, some are likely in part to hyper vigilant security. At this point, I'd consent for everyone to have access to my medical history if it made their app and website functional half the time. Regularly not usable. Almost always logs you out, requires now password creation, and concludes with "we are experiencing technical difficulties"

App is impossible to use, can't log in at all, and poorly programmed. It rejects the date because you don't have the slashes automatically loaded into the field, and anytime you switch to another screen, such as to get the required code in text message to log on, it refreshes the screen, starting the process over again. It's the Groundhog Day of apps.

Sounds like from all the other reviews this company can't figure out how to avoid "glitches" as they call them in their replies. As a few other people have said (months ago I might add) I updated the app, attempted to log in, and nothing happens. If I use the wrong password, it tells me so. The right password just leaves me on the login screen, nothing happens. The mobile website is sometimes difficult to use. People rely on this app. This shouldn't happen every time there's an update.

What's new

Bug fixes and enhancements.