DigiLocker

National eGovernance Division, Government of India

About this app

DigiLocker is a key initiative under Digital India, the Government of India's flagship program aimed at transforming India into a digitally empowered society and knowledge economy. Targeted at the idea of paperless governance, DigiLocker is a platform for issuance and verification of documents & certificates in a digital way, thus eliminating the use of physical documents. The DigiLocker website can be accessed at https://digitallocker.gov.in/.

You can now access your documents and certificates from your DigiLocker on your mobile devices.

Ratings and reviews

The DigiLocker app works fine for storing documents, but their customer support is very poor. There is no toll-free number or proper helpdesk for users to contact in case of issues. If something goes wrong with login or verification, it's really hard to get help. The app should provide a dedicated helpline or toll-free number for quick support. Very disappointing service experience!

I’m facing a persistent issue with the DigiLocker app. Whenever I try to open my issued documents, the app shows an error and forces me to sign in again. This keeps happening repeatedly and makes it very difficult to access my documents when needed. Please fix this login loop and improve the app's stability.

I tried to load a document in DigiLocker, but I keep getting an error saying: Fetching Failed — Entered information does not match, please try again. No record available in issuer database for given document parameters. Even though I entered the correct details, the app keeps showing this error and doesn’t fetch the document. This makes the experience very frustrating. Please fix this issue so users can access their documents smoothly.

What's new

1. Minor bug fixes