Abby Fuller
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Dealers: If you have errors with the app (rejecting verification pictures), check your app permissions for the camera and AFC app, and if it still doesn't work, call AFC directly. I just spoke with the support reps and nobody else called in prior to my call about the verification pictures issue. The more voices they have, the better! While this did work for everything we needed it for in the past, it has not fully worked for more than a year. Verification pictures are rejected with the error that date & time cannot be determined, even after verifying that this app and the camera app have access to full image metadata (date, time, location, etc). It works to submit curtailments and so on, but that's pointless because it's easier to do on the website anyway. Please fix this functionality, or provide a way for the app itself to overlay the number of the day on the images taken THROUGH THE APP.
4 people found this review helpful
Omar Yusuf
The interface created by someone doesn't have knowledge on the UI design You have to go to section for payment to do the payment, you have to go to another section if you want to see the title! You must go to computer to check about title released and tracking number, you can't check it on the phone The app takes long time to load cars. Compare to Nextgear app and website using phone the different in the user interface is huge. Hopefully hire someone to chage the design completely
1 person found this review helpful