APPLI SGA

Société Générale Algérie

About this app

Designed to provide you with the best experience, your SGA APP has been completely revised to simplify and improve your daily use, through a more modern interface that is better suited to your needs.

FEATURES:

With the SGA APP you can:
- View your account balances in real time.
- Consult the history of your operations.
- Edit and download your RIB and your bank account statements.
- Make transfers from account to account or to beneficiaries.
- Add your transfer beneficiaries online.
- Manage your bank cards (CIB and VISA).
- Order your checkbooks and bank checks.
- Carry out credit simulations.
- Locate the nearest agencies and distributors.
- Configure alerts linked to your accounts.
- Activate push notifications informing you of bank news.

BENEFITS:

The SGA APP simplifies your relationship with the bank:
- Save time: the service is available 24/7. No more need to go to an agency for your day-to-day operations.
- Save money: your subscription to the SGA APP is free in SO'ESSENTIEL Packs, and your transactions are billed at reduced prices.
- Be more independent: by managing your bank accounts with ease, access your accounts, view the status of your credits, manage your bank cards and make transfers with complete freedom.
- Rest assured: access to the application and validation of sensitive operations such as transfers and adding a beneficiary are secured by entering a personal password.
- Be alerted: Receive push notifications and alerts informing you of events taking place on your accounts and news from the bank.

SPACES:

The SGA APP offers you two navigation spaces:
- A public space; you can access it without authentication and benefit from convenient services. (Geolocation of Société Générale Algeria agencies and distributors, credit simulators, exchange rates, etc.)
- A private space: simply identify yourself to securely access all the features related to the management of your bank accounts (consultation of accounts, management of bank cards, making transfers, etc.).

TO BENEFIT FROM THE SERVICE:

In agency: Contact your Customer Advisor who will guide you in activating the application.
Remotely: Submit a subscription request online from the application. A Multimedia Customer Advisor will contact you and assist you with activating the service.

CONTACT DETAILS:

- Email address: [e-mail]
- Telephone: Customer relations center: 3331 or 0021321451155 from abroad.

Ratings and reviews

The app has potential, but there is a recurring issue when trying to configure alerts for my current account. Specifically, when I attempt to set a threshold for “Superior account credit,” the app displays an error message: “An error has occurred, please try again later.” This happens consistently before I can even confirm the value, making the alert feature unusable. For a banking app, reliability is critical.

App itself is good, needs some features, but better than competition's apps, however, client service needs to be more serious on dealing with clients daily requests, for example whenever I ask money transfer from Ouargla agency through Hassi messaoud I struggle, and wait for extra days, also if you try to call them their phone in application is not up to date, it doesn't work, this became really annoying.

App is robust and never crashed. Neet looks too. However, it is missing basic features. Example: no way to remove payees. Also no feedback explaining failed transfer 😕. Doesn't contain a help page or even a link to guide.

What’s new

Cette nouvelle version inclus la fonctionnalité ‘Mise à jour des données personnelles’ qui permet au client de :
Mettre à jour ses données personnelles directement depuis l’APPLI SGA.
Transmettre des documents justificatifs à la banque en cas de besoin.
Suivre l’évolution du traitement de la mise à jour de ses données personnelles (Tracking).
Recevoir des notifications à chaque changement de statut tout au long du traitement de sa demande.