Adani Electricity

Adani Electricity, Mumbai

About this app

The Adani Electricity official app is the latest offering from the new age utility which extends a host of features to its customers.
The features include:
1. Easy registration and login:
a. Register using registered mobile no / Account No
b. Access with Fingerprint / Facial Recognition
2. Payments and receipts:
a. Pay Monthly Bill
b. Pay Security Deposit
c. Download Payment Receipt - Bill Payment
d. Download Payment Receipt - SD Payment
3. Bill Copies & Account statement:
a. Download Bill Copy for last 6 months
b. Download Account statement for 12 months duration
c. Register for Paperless Billing
d. Change Bill Language
4. Complaint registration & status:
a. Register No Supply Complaints
b. Register Streetlight Complaints
c. Check Outage Status
5. Meter Reading:
a. Check Meter Reading History
b. Submit Meter Reading & meter reading image
6. Locate touchpoints:
a. Genius Pay & CCC locations on Maps
7. Other features:
a. Add Multiple Accounts
b. Check Consumption Trend
c. Check Payment Pattern
d. Month on Month Consumption Comparison
e. Opt-in for WhatsApp services
f. Chat BOT - ELEKTRA
g. Social Media Pages - plug-ins
h. One touch button for 24x7 Call Center - 19122

All you need:
• A smart phone with Android Operating System (OS 5.0 Lollipop or above).
• Internet connectivity like GPRS/EDGE/3G/Wi-Fi.

For queries, feedback & suggestions, kindly email us at [e-mail] or call 19122.
Do like us on https://www.facebook.com/AdaniElectricityMumbai
Follow us on https://twitter.com/Adani_Elec_Mum

Ratings and reviews

Why have an app when Adani can't manage it? I have been struggling to use not only this app but also the website as both are not opening giving an error message. What is happening? Why Adani has to put hands in something where they aren't even able to manage the basic causing inconvenience to customers? People have to stand in long queues to get simple job done or pay the middlemen, which can be otherwise done online. Going by past reviews seems this has been an age old problem.

I made a payment through your app using GPay. The payment was successful, and the amount has been debited from my bank account. However, when I checked the Adani Electricity app, the portal did not verify the payment and is showing a transaction error.

terrible experience using this app. paid the bill via the app and money got deducted but it does not reflect on the app. the customer service was non responsive too. when trying to file a complaint via the app it was not getting registered and the app was closing as soon as i selected submit complaint. i updated the app to latest version but no difference. terrible app terrible experience. Please dont use this app.

What’s new

Minor Enhancements and Bug Fixes
Android Version 15 and 16 Support