
Ariane Myr Canda-Vedua
Three stars because the math part was perfect my daughter is having a lot of fun while learning, and I can really see that she is getting something from it. However, I cant say the same about the English part, in the explore area, there are multiple areas like the shopping center and museums, in the shopping center I get that it helps improve her vocabulary by learning ehat those basic foodstuff are called. But in the museum part, the game is look for the tiger, It doesn't seem so educational.
2 people found this review helpful
eEducation Albert AB
July 19, 2024
Hi Ariane, Thank you very much for your review and feedback! We will pass it on internally to the company and should there be anything else you are wondering about, you are very welcome to contact us at support@hialbert.co.uk. Best Regards, Team Albert 💙

Lotus Room
Poor app for the expensive price tag. We have the large package which is supposed to be in the region of £15 a month. However, the English section does not open at all on any of our devices. The maths section is slow and clunky and glitched some of the sentences aren't read out, others are. It's definitely not worth £15 a month. £2 at best.
5 people found this review helpful
eEducation Albert AB
October 13, 2022
Hi Kim, this problem needs more detailed examination. Please report it to our support team at support@hialbert.co.uk. We are always looking to help our users!

Pavlin Penchev
Signed up for trial, which I did not even use. Then I thought I cancelled at the same time as I uninstalled the app. I made sure I havd no active subscription too. Apparently not. Suddenly they charged me for a year's worth. I tried to explain that I don't want the app and have not even used it but they happily collected the money and basically told me to open my eyes next time. Bad customer experience. Very deceiving and sad as I will never recommend them, nor will they get my repeat business.
4 people found this review helpful
eEducation Albert AB
January 22, 2025
Hello Pavlin. I’m sorry to hear about your experience. We aim to provide clear communication, and I regret any confusion. If you feel there was an error, please reach out again and we’ll look into it further. Your feedback is important to us.