Ameren Mobile

Ameren Corporation

About this app

Enjoy fresh functionality with improved performance, security and stability. View your bill, make a payment, and report or check the status of outages from anywhere with Ameren Mobile.

Ameren Mobile is an easy way to manage your account and stay informed. Easily update your payment method, contact or other profile information. Access one-touch dialing for Ameren customer service. Connect with Ameren on social media, too!

Here's What's New:
* Easier log in options, including facial or touch authentication*
* Up to 12 Months of Payment History
* Search or report active outages in your area
* Future enhancements deploy automatically so you always have access to the latest features

*We have updated our login experience. If you are having difficulty logging in, please take a moment to register a new UserID and Password, even if you had an online account in the past. It only takes a few minutes and gives you easy access to great features and information about your account! Just click the Register Account link on the app. All you need is your current email address and your account number. Once you register your online account, head back to the app where you can set up the convenience of biometric authentication.

Ratings and reviews

For the last few months, this app keeps kicking me out and restarting itself when I am attempting to access my account. I have even re-installed it a few times, but that didn't help. So I have to use alternate methods to pay my bill. When you try to contact Ameren for assistance with the issue, their system is an automated circus.

With the newest update it gives a pop up every 10 seconds asking if I want to log out or extend my session. Getting to where I can pay my bill was a pain and I had to extend my session at least 6 times. This was an issue for me the moment I originally logged in. Please fix this so I can keep paying my bill through the app and not by mail or over the phone.

It's just extremely inconvenient. If your lucky it won't be frozen as soon as you open the app. Next problem is if you have your biometric set up it will just stay on the login page and glitches. If you can get pass that and manually enter your login it may or may not login. Sadly the app is more inconvenient than it should be, it's really not worth the headache.

What's new

Welcome to version 7.1.0!
What's New?
This version includes bug fixes and the addition of a new program for IL customers - ChargeSmart - allowing customers with EVs to save!