CUSTOMA 公式アプリ

株式会社スリーナイン

About this app

The official CUSTOMA app has finally been fully revamped!
The official app from the Customer Group, which operates internet cafes and capsule hotels, is now even easier to use!
Access convenient and cost-effective features at all Customer Cafes and Gran Customer locations nationwide with just your smartphone.

◎Brand Introduction
■Customer Cafe
An internet cafe characterized by a tranquil interior and soundproof, fully private rooms.
In addition to drink bars, manga, and shower facilities, some locations also offer coin laundry and women-only areas, providing a comfortable environment for extended stays.
■Grand Customer
A premium stay that combines an internet cafe and capsule hotel.
In addition to cabin and capsule rooms, some locations also offer relaxation facilities like large public baths and saunas.
*Ueno location (large public bath + sauna), Kawasaki location (large public bath), Isezakicho location (cabins + large public bath), etc.

◎The app has been revamped!
1. Make reservations even smoother with your smartphone.
Check availability in real time, 24/7. You can even complete your reservation right away. It's now even more intuitive.

2. Instantly Display Your Digital Membership Card
If you register your membership card, you can display the barcode with one tap. This speeds up store entry and checkout.

3. Register and Manage Your Favorite Stores
By registering your frequently visited stores as favorites, you can make future reservations and check store information much easier.

4. Stamp Function
Simply scan the QR code displayed by store staff to collect stamps, which can be exchanged for rewards and coupons.

5. Manage Coupons All in the App
App-exclusive coupons are also distributed from time to time. Check and use them whenever you want.

6. Switch between Japanese and English
Multilingual support is available, making it easy for foreign visitors to Japan.

◎Featured Store-Exclusive Services (Partial Listing)
■Large public baths and saunas available (all Gran Customer stores. Saunas are only available at the Ueno store.)
It's not just manga and the internet! Relax and refresh in our relaxing baths and saunas.

■Cabin Rooms (Grand Customer Isezakicho Branch)
We offer cabin rooms perfect for overnight stays or naps. Also recommended for business travelers.

■Women's-only areas available (Customer Cafe Ikebukuro West Exit Branch, Yaesu Branch, etc.)
This dedicated area is designed with security in mind, allowing women to use it alone with peace of mind.

■Coin laundry facilities available (All Customer Cafe and Grand Customer Branches)
Convenient for extended stays or while traveling.

■"Event Baths" are held on the 26th of every month (All Grand Customer Branches with baths)
Enjoy seasonal baths, such as yuzu and cherry blossom baths.

◎ Major locations with easy access
[Tokyo] Shinjuku, Ueno, Ikebukuro West Exit, Yoyogi, Yaesu, Akabane, Machida, etc.

[Kanagawa] Kawasaki, Isezakicho (Yokohama)

Other locations near stations in the Kanto region

◎ Examples of Use:
Just want to read manga and take a shower? → Quickly make a reservation at Customer Cafe.

Looking for a stay and a large public bath? → Make a reservation at Gran Customer and enjoy a relaxing bath.

Looking for an event bath date? → Check the app for notifications on the 26th of each month.

With the CUSTOMA app, everything before and after your visit is more convenient and comfortable.
Reservations, entry, membership card display, and coupon management can all be completed with just your smartphone!
Upgrade your usual relaxation time with the newly redesigned official app.

What’s new

CUSTOMA（カスタマ）公式アプリがフルリニューアルしました。