Central Taxis Edinburgh

Cordic Technology Ltd

About this app

Download Central Taxis Edinburgh’s free app straight to your device. Whether a cash or account customer, our app allows you to book your taxi and skip ahead of the queue!

For hassle free booking download the Central Taxis app today.

With our app, you can:

• Request a taxi ASAP or pre-book your journeys
• Pay by Cash, Card or Account
• Track you taxi live
• Choose your vehicle
• Save your favourite addresses
• Receive automated text/call back when your vehicle is approach
• Receive E-receipt after each journey – ideal for claiming expenses
• Feedback facility
• Manage your booking history
• ‘Buddy Me’ feature allows friends to track each other for added security


Central Taxis is Edinburgh's largest black taxi company. We have been Edinburgh's most reliable taxi service for the last 49 years. A co-operative with over 1300 drivers from Edinburgh’s local community, Central Taxis is proud to operate Scotland’s first Carbon Neutral taxi company with over 460 wheelchair accessible BLACK CABS serving you 24/7.

Choose Central Taxis. Largest Fleet. Less Wait.

Ratings and reviews

Very poorly designed, poorly implemented and frustrating. The initial screen with the black map dot is not clear - there's no indication that when I click to edit an address that it's going to start the booking process, and when I click "where are you going", that it's just going to take the existing map marker as my location. I though I might be able to click my saved address, and that would be the start point, but apparently I'm the idiot, that just lets you edit your address (which you fill in on another screen anyway)... but clicking it doesn't set it as your pickup *or* destination. So don't put it there, or at least write on the button "EDIT HOME ADDRESS". Basic stuff. How hard would it be to have Start: [button to use a saved address] Destination: [click to select] <-- this appears once you've selected a start point Anyway, I manually enter my address, and start a booking... then realise I missed the time. So I start over. - It hasn't remembered my home address - It hasn't remembered the destination address I just typed in. (chances are I'll visit a place more than once...) I eventually find the buttons to select a time. They're greyed out. Something which universally means "this button is disabled" But they're still clickable? Don't do that, that's stupid at best and wilfully bad design at worst. It also attempts to load *something* behind the car selection screen, but seems to fail and default to a blank page. How am I as a first time user supposed to know if it's failed to load something useful, or if this is normal? So I go to enter the pickup time. And there's this weird drag-to-select clock widget to enter the time. It's really jumpy and annoying to work with. Instead of the builtin android/ios ones. Eventually that's all done, I get through to entering the destination... "This destination has been blacklisted" Well tell me sooner. Really poor effort.

The app is just okay, the service is dreadful. I booked a taxi a day in advance. The time comes around, no taxi. I call up and they say there are no cars nearby and booking doesn't do anything because drivers are only given 7 minutes notice. So booking a taxi for a specific time doesn't mean you'll get a taxi, it's luck and who is in your area. The staff member was no help and left me stranded just saying use a different service or wait an extra 40-50 minutes but couldn't guarantee anything.

Terrible app, terrible service App is slow and cumbersome. Booking a taxi doesn't work, even though you're charged for it (to be refunded later). It just tries to find a taxi at the time 'booked'. If it's busy, you stand no chance. Phone line automated and simple says "central are aware of your booking and a taxi is on the way". It is not and central don't care. Drivers generally very nice and knowledgeable. Shame about the customer service by the dispatch team.