Click for Desoutter
100+
Downloads
Everyone
info
About this app
'Click for Desoutter' app will be used by Desoutter's customers for raising any breakdown complaints to Desoutters' Service Engineers
Customers will be verified and onboarded by the coordinator. If they are existing customers the mobile number given in visitor profile is validated and will be onboarded automatically. Users can go through the product details and raise a query as a visitor.
Service Engineers receives push notification when the call is created by the customers and for subsequent actions by the service Engineers to resolve the issue, and each action is recorded in the app. The app is in conversational style and every action have notification triggered to relevant stakeholders. Also this has provisions for escalation.
Customers will be verified and onboarded by the coordinator. If they are existing customers the mobile number given in visitor profile is validated and will be onboarded automatically. Users can go through the product details and raise a query as a visitor.
Service Engineers receives push notification when the call is created by the customers and for subsequent actions by the service Engineers to resolve the issue, and each action is recorded in the app. The app is in conversational style and every action have notification triggered to relevant stakeholders. Also this has provisions for escalation.
Updated on
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No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and Device or other IDs
Data is encrypted in transit
What’s new
Bug Fixes
App support
phone
Phone number
+919791042632
About the developer
SELFSERVIT SOLUTIONS PRIVATE LIMITED
dineshkumar.d@selfservit.com
NO 1./2 NADAMUNI STREET
SHENOY NAGAR
Chennai, Tamil Nadu 600030
India
+91 74183 65722
