Compass UoS

Engage2Serve Inc

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Welcome to Compass! Your empowering tool from the University of Sunderland for getting the answers you need. Use Compass to access information, get help and get supported during your time at the University of Sunderland, all from your smart phone or tablet!

Navigate our array of helpful features and tools with ease:

My Profile
See information that the University has on hand to help with your enquiries
Take a look at your course information
Check the addresses and phone numbers we have on file, and let us know if you need a change by opening an enquiry
View what appointments you have coming up, see previous ones, and check if any are rescheduled

FAQs
Search our FAQs covering a wide range of questions asked by students from across the University
Get the answers you want with our expert FAQs, written by staff at the University
Rate the answer provided and let us know what you’ve found useful, helping us to keep our FAQs relevant to your student journey

Make an Enquiry
Create an enquiry to get the information you need
Give us all the details you think we’ll need to help by adding your own notes
Add attachments to your enquiry to show us the whole picture

My Enquiries
Manage your open and closed enquiries from one place
Watch your enquiry progress while we work to get you that answer
View what we’ve helped with in the past with your closed enquiries


Appointments
Book an appointment with a service you need and choose a time that’s good for you
Fill out pre-appointment forms online and give us the whole picture of your needs
Message your appointment adviser to update them after your appointment has been made

Feedback
Help shape the student experience by telling us what you think of Compass
Provide feedback through Compass on your enquiry or appointment

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Bug fixes and improvements