
Casper Urban
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I have written my previous review out of anger so here's an updated version that isn't as attacking. The app is relatively complicated and a bit hard to use, parcel tracking isn't bad but an option to reroute or call the delivery driver so you aren't caught up in a moment where you can't pick up your parcel would be astonishing. My personal and overall experience was bad but I feel that happens to everyone at one point in life. I hope to eventually recieve that parcel though.
2 people found this review helpful
DPD Polska sp. z o.o.
08 September 2025
W celu weryfikacji przypadku prosimy o przesłanie opisu sprawy oraz numeru przesyłki przez formularz dostępny na https://www.dpd.com/pl/pl/formularz-kontaktowy/

Olena Kuzmenok
Unfortunately, I couldn't change the address of delivery using the app. After choosing a necessary address , the app asked me to repeat it again and again without accepting my choice. Thanks to the excellent work of DPD workers, I managed to get my parcel, but the app didn't work well this time (previously I had no problems with changing the address of delivery).
DPD Polska sp. z o.o.
27 October 2025
Stale pracujemy nad rozwojem aplikacji, aby była jak najbardziej elastyczna dla użytkowników. Jeśli masz jakieś dodatkowe uwagi prosimy o ich przesłanie za pomocą zakładki "Ankieta" w aplikacji.

Sergiusz Ramzowski
Tragic app. Very annoying to register just to be able to retrieve 1 package. Doesn't work properly, I was unable to retrieve my package so I had to go back home, connect the seller who called dpd to get the pin code and eventually I was able to retrieve the package. Terrible!!
1 person found this review helpful
DPD Polska sp. z o.o.
26 September 2025
Stale rozwijamy możliwości odbioru paczek z naszych punktów. Wiele z naszych automatów posiada już ekran dający możliwość odbioru przesyłki za pomocą kodu PIN bez konieczności pobierania aplikacji. W przypadku braku odbioru przesyłki prosimy o przesłanie opisu sprawy oraz numeru paczki na dpdmobile@dpd.com.pl