Docket

ServiceCore Inc.

About this app

Docket includes all the resources required for implementing a solid and reliable workforce management solution in any company. Emphasis was put on simplifying the end user experience so that the users can focus on important tasks in the field.

Docket offers several key features that can help your business.
- Scheduling, estimates, and invoicing
- Real time monitoring of job status, costs analysis, and assigned employees
- Job specific messaging
- Employee GPS and time tracking

Docket offers several key features that can help your clients.
- Client Dashboard
- Email, text, and chat communication
- Let you know who is coming to your job with images
- Live tracking when your team
- Time change request feature

Docket allows field technicians to have all information required to successfully complete assigned work order. Collaboration between field technicians, dispatchers and other customer departments is easier and enables more effective results, raising end customer satisfaction.

The mobile app enables the field service technician to receive and transmit work-related information on a real-time basis via a mobile device.

Ratings and reviews

We keep getting screwed out of fuel chargers because the software won't round up at the end of a field in the dumpster matrix. When this happens it doesn't charge any fuel at all, no matter how far away. I'm going to switch to I-cans. I've given these guys months to fix this and they have no answer.

constantly boots you out while trying to finish a task. And always have to restart the app or call to get taskes fixed or finished due to always glitching

This is beyond frustrating. The app features are great. The downfall is it freezes up constantly. When you are out in the field and on certain days, the app is useless.

What’s new

Functional changes, performance improvements, bug fixes.